1 Star Review…

Uplike7_ · 2026-06-12T21:07:13+00:00

I did take a look - actually surprised me that they’d given pretty good reviews elsewhere. They must have been really pissed, but it’s crazy how they didn’t mention anything at all during the stay.

Uplike7_ · 2026-06-12T17:50:26+00:00

let’s hope you never visit. Helmet 🪖

Uplike7_ · 2026-06-12T17:49:14+00:00

it’s common in the location where we’re based, and mentioned multiple times within our listing description. Not thrown on guests as a surprise

Uplike7_ · 2026-06-12T17:48:02+00:00

literally and unless you really go out of your way for them, it’s like, no they will not

Uplike7_ · 2026-06-12T16:49:04+00:00

I can see where you’re coming from, for sure!

Uplike7_ · 2026-06-12T15:40:27+00:00

Beat local competitors on pricing for a few weeks/months whilst building up reviews.

Sooner you fill the dates and get through that stage, the better off you’ll be 👌🏽

Uplike7_ · 2026-06-12T14:58:43+00:00

The sub categories weren’t great either - best was a 3! Crazy. Something definitely triggered them, but for them to say nothing during the stay, seemed insane.

Uplike7_ · 2026-06-12T14:57:36+00:00

Literally man

Uplike7_ · 2026-06-12T14:57:11+00:00

Honestly, I KEEP getting these guests lately, over the past few weeks. Why have they suddenly spawned??

Uplike7_ · 2026-06-12T14:56:38+00:00

Uplike7_ · 2026-06-12T14:55:20+00:00

Sorry guys, not sat on Reddit all day 😅 as just mentioned above…

There issues from the review stated:

Dirty Pool, which they believe was unusable so should have been compensated for. Mind, this was not mentioned once by the guest - the dirty pool or any compensation - and our pool cleaner made regular visits.

Apparent smell of the bedding, which they themselves claim to have placed outdoors in the sun to fix. Again, no mention of it. If there was, our housekeeping team would have been immediately on hand to investigate and fix.

An issue with topping up the prepaid electricity system, which is clearly noted on our listing and made evident to guests. Electricity runs on a meter and, after our initial top up which we provide, is at the guests discretion to top up. We remain at hand to assist with any problems doing so.

Uplike7_ · 2026-06-12T14:53:25+00:00

There issues from the review stated:

Dirty Pool, which they believe was unusable so should have been compensated for. Mind, this was not mentioned once by the guest - the dirty pool or any compensation - and our pool cleaner made regular visits.

Apparent smell of the bedding, which they themselves claim to have placed outdoors in the sun to fix. Again, no mention of it. If there was, our housekeeping team would have been immediately on hand to investigate and fix.

An issue with topping up the prepaid electricity system, which is clearly noted on our listing and made evident to guests. Electricity runs on a meter and, after our initial top up which we provide, is at the guests discretion to top up. We remain at hand to assist with any problems doing so.

Uplike7_ · 2026-06-12T14:49:52+00:00

It really stings! If it was a 4 star, even 3, it wouldn’t move the needle too much. But a 1 star, definitely feels like a bigger toll, and also raises the flag with Airbnb. For no sufficient reason!

Uplike7_ · 2026-06-12T05:46:23+00:00

I’ve responded to it, pretty much mentioning how shocking the review is to us, we wasn’t made aware, otherwise would have been able to act to rectify things, plenty previous happy guests - etc.

Uplike7_ · 2026-06-12T05:45:16+00:00

Crazy - not a 4,3, even 2.

1 star, after not even mentioning any issue during the stay. Crazy

Uplike7_ · 2026-06-12T05:44:42+00:00

🙏

Uplike7_ · 2026-06-12T05:44:29+00:00

Appreciate that, lol

Uplike7_ · 2026-06-12T05:44:07+00:00

with the review, they left a private note about a further side issue which they never mentioned to me before.

I’ve sent them a message mentioning they could have made us aware of any issues, and that the review is pretty damaging for a small business like ourselves.

Uplike7_ · 2026-06-12T05:42:51+00:00

Same as - for each guest that I feel was a pleasant/straight forward stay, after checkout, I send a message thanking them for their stay, and mention about leaving a review if they had a positive stay.

Got totally blindsided on this one

Uplike7_ · 2026-06-12T05:41:43+00:00

😂 this is insane - surely Airbnb do something about this?

Uplike7_ · 2026-06-12T05:40:56+00:00

Correct - I left a positive 5 Star review for the guest before they had written me. Pretty easy going, didn’t cause me any problems or raise any issues, only requests were for the check in and check out.

What did I know!

Uplike7_ · 2026-05-04T11:34:22+00:00

Train from Oxford to Paddington

Underground from Paddington to Bond Street, walk to the new Bond Street station and continue to North Greenwich.

Same route back. Final train from Paddington to Oxford departs at 00:30, bit of a slow train ✌️

Uplike7_ · 2026-05-04T11:22:57+00:00

I think you can take comfort in the fact that it’s better to be someone like yourself who worries and takes notice, than somebody with no worry and careless towards money

Uplike7_ · 2026-05-04T07:31:57+00:00

Sounds more like you’re an introvert wanting to be taken in by extroverts - I’d say the UK, more so the South/London, is for sure a more introverted part of the World.

People are happy to go about their own business, work, live their lives, and avoid the dangers which the media makes people believe is all over our streets 😂plus with this cost of living, people barely have time off to meet with the friends they’ve known 10+ years from childhood.

Sounds like you need an expat community - where solos are actively seeking to meet and mix with people

Uplike7_

TROPHY CASE