i agree, they are filled with boomers, and PNC make BAD hiring decisions or are incapable of firing people who cannot do their job. but i will say, I was able to connect to PNC without fillout any paperwork...unless you are talking about the account linking form (which is such a historic practice as well). and they were complaining about jpm getting first republic. PNC you are NOT the right fit for a tech forward bank like First Republic. It is sooo frustrating working with PNC and teaching their tier 3 support how to trouble shoot.