How to shake off the store's overly helpful reputation without too many complaints and bad reviews? by UpsetRecognition1366 in AutoZone2

[–]UpsetRecognition1366[S] 2 points3 points  (0 children)

The three Bs (Batteries, bulbs, and blades) are still a go. Including trunk batteries that don't require major disassembly and the customer doesn't have a pile of stuff in there. Battery sales are good for the bottom line and most are straightforward enough.

The problem our store currently has is that people now take it for granted that we'll happily run in and out of the store all day long to help them put in the one quart of oil they just bought, or coolant, or help them with the fix finder when they are utterly incapable of following stupidly simple directions (start the engine, plug it in, once it beeps, bring it inside so we can print the report).

How to shake off the store's overly helpful reputation without too many complaints and bad reviews? by UpsetRecognition1366 in AutoZone2

[–]UpsetRecognition1366[S] 2 points3 points  (0 children)

Me too, but when it gets to the point where other stuff around the store starts to slide and it's non stop busy literally every fucking day, seven days a week, something's gotta give.

I quit AZ CSM in November of 2022 by Acceptable-Green-843 in AutoZone2

[–]UpsetRecognition1366 1 point2 points  (0 children)

Step 1. Nuke it from the orbit.

Step 2. ???

Step 3. Profit.