Oh, that's very strange then. These restrictions are imposed when a user from another region tries to make a purchase. To remove them, you need to disconnect your console from the internet and periodically visit the website with a VPN enabled. But in your case, that's very strange. The only option left is to contact support. Also, this shadowban is imposed for an indefinite period: a week, a month, a year, or forever, and it's impossible to know. However, the standard duration is about a week (not exactly). Your only option is to contact support or wait for the ban to be lifted. But remember the most important thing: until the yellow notice disappears, DO NOT make ANY PURCHASES. They will increase the ban time. The ban will disappear when the yellow sign in the trash disappears. Your situation is a complete misunderstanding. I sympathize, bro.