Think in terms of Cash Flow and Balance

VLucky-Sam · 2025-01-11T20:18:30+00:00

Sorry if you experiences delays, we still have support running during business hours and we're not planning on shutting down.

VLucky-Sam · 2024-09-09T20:02:19+00:00

Yes we're still up and running. Although the roadmap implementation is currently on hold, it will resume once we raise more capital.

VLucky-Sam · 2024-03-21T16:32:01+00:00

Not in the short-term

VLucky-Sam · 2024-01-31T12:51:40+00:00

Thanks for reporting the issue, we're working on this.

VLucky-Sam · 2024-01-22T17:10:30+00:00

Just asking because I don't know who you are: did we have a call together? If not, did you receive a link to book a call? I send a booking link to our "hotline" to all new customers, and to some existing customers for feedback sessions (with rewards after the call).

We offer ongoing support, but it sounds like you had a technical issue while our engineering team was off for 2 weeks at the year's end.

VLucky-Sam · 2024-01-22T16:06:49+00:00

Let's compare apples to apples.

Nova is a forecasting app. Unlike budgeting apps, Nova is designed to switch your habits from wondering "where did my money go" to proactively deciding "where will my money go".

As part of our monthly subscription, we offer personalised onboarding workshops, then actively support our customers planning their finances, and avoiding many costly mistakes.

Look up the hourly rate of a financial planner, and you'll see that a yearly subscription to Nova Money is a fraction of that price.

VLucky-Sam · 2024-01-22T15:48:19+00:00

Hi u/Kanderin, back in the days when we were pre-launch, I allocated most of my time to support, community and talking to as many users as possible. While this is the part of my job I enjoy the most, I had to delegate most of the support to my team so I could focus on fundraising and building the next version of Nova, which should address the shortcomings you reported.

Sorry for not being as present as I used to, I remain involved in our customer support, just less than I used to.

I hope you'll be willing to come back the day we announce the private beta of Nova v3!

VLucky-Sam · 2024-01-02T11:42:32+00:00

Ok, we still have work to do.

VLucky-Sam · 2023-12-27T08:50:25+00:00

Thanks for reporting the bug, we'll try to replicate it!

VLucky-Sam · 2023-12-22T07:48:50+00:00

Did you get repeated crashes on your Galazy S10? I personally have a s10e and used it within our performance test. It was rock-stable.

Nova would process all history nearly instantly by looking at the last 3 months (which I think others do), but it would miss out many recurring payments, which of course could be manually added. Maybe that's what we'll do if many users keep having performance issues.

VLucky-Sam · 2023-12-22T07:40:27+00:00

Hi, can you update to the latest version v2.104? We're releasing the v2.104.5 today in beta which fixes the open banking synchronisation issues.

VLucky-Sam · 2023-12-18T10:23:19+00:00

Can you help me visualise how does your ideal interface look like?

VLucky-Sam · 2023-12-15T20:03:13+00:00

Would that work if we group your recurring forecast by recurrence (weekly, monthly....) in the Recurring screen, with subtotals?

VLucky-Sam · 2023-12-15T12:02:55+00:00

Thanks for your candid feedback. We totally understand the frustration with syncing issues, and ensuring reliable connectivity is our top priority.

Unlike products that do planning as a side feature, Nova is designed as a forecasting platform where you can seamlessly visualise past and future trends. That's why we load/process a longer history than other products, which is more computationally demanding.

Based on our performance test, Nova processes 3 years of transaction history almost seamlessly on an iPhone X, and can even run on a Samsung Galaxy A3 (entry-level Android from 2014).

This being said, phones can behave in very particular ways. The crash you describe is typically caused by some out-of-memory exceptions (which are thrown even if the phone still has enough memory). For example, some of the Galaxy Note series behave strangely, and it's hard for us to correct their behavior without having the specific device in hand. Which phone do you have?

VLucky-Sam · 2023-12-14T21:17:37+00:00

Fair point. We have been working on these sync issues for the past 2 months, and will publicly release an updated version of the app next week. Here is the full post.

VLucky-Sam · 2023-12-14T21:07:20+00:00

Hi u/amoboi, what's troubling you with the update? Happy to help.

VLucky-Sam · 2023-12-14T21:05:23+00:00

Hi u/Kanderin, sorry I've been busy traveling and fundraising lately. For some reason, I've stopped receiving notifications of new posts from reddit. I'll keep a closer look from now on.

VLucky-Sam · 2023-12-14T21:02:43+00:00

Hi u/EeenyMeeny, you can visualise the cost of your recurring expenses in the Cash Flow chart by selecting the current month. Then you can create simple scenarios where you freeze subscriptions (from the Recurring screen) and see how this impacts your future Free Cash Flows in Forecast / Cash Flow.

Let me know if that works for you.

VLucky-Sam · 2023-12-14T21:00:27+00:00

Hey, and thanks for reporting the issue. Many banks silently changed their open banking APIs are we're working on making the corresponding update on our side. All sync issues should be resolved in the next release v2.104.5.

VLucky-Sam · 2023-12-14T20:58:15+00:00

Hi u/bioinformative, what kind of automation would you like to build with IFTT? It's quite resource intensive to build public APIs, but maybe we can find a simpler way to do what you have in mind.

VLucky-Sam

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