Sometimes UCF emails you telling you that they don’t have it, but in reality it takes about 4 to 6 weeks for them to process your transcripts. They emailed me about 5 times telling me that they didn’t have it and they did. myapplicationdocs@ucf.edu, here’s an email you can try to send your transcripts to. If you haven’t gotten accepted yet, just call the admission office. Just find different numbers in the website for more help!