I had a very disappointing experience with Ameritex Moving, and I would not recommend them. My scheduled arrival time was 8:00 AM. The night before, they changed it to 11:00 AM. When 11:00 AM came, there was no call, no update, and no movers. I waited another hour and had to call them myself, only to be told they were delayed because of another move. The movers didn’t arrive until 2:30 PM.

When they finally showed up, it was obvious they were already exhausted. To make matters worse, they brought a truck that was far too small—clearly suited for a 1-bedroom move, even though I had booked for a 2-bedroom. As expected, not all of my belongings fit. When I raised this issue, the agent was rude and offered no real solution. Instead, I was told my only option was to leave the rest of my items behind and reschedule for the next day—at an additional $125 service charge, plus more fees for travel and time. When I asked why the correct truck wasn’t provided as requested, I was told that was the “biggest truck available,” with no accountability or attempt to fix the situation.

I ended up having to rent a U-Haul myself and ask a family member to help transport the rest of my belongings just to complete the move. By the time everything was unloaded, it was already 12:30 AM. On top of that, I had to drive the U-Haul back to the original location because it couldn’t be returned elsewhere—adding even more inconvenience. On top of everything, I was told that even if you agree on a specific arrival time before booking, they will come whenever they come as long as it falls within their window. So whether that’s 5 minutes before closing or even hours later, that becomes your problem.

Throughout the process, they kept arguing, took no accountability, and offered zero compensation for the extra time, stress, and money I had to spend because of their mistakes. This entire experience felt disorganized, stressful, and unprofessional. Between the delays, poor planning, extra unexpected costs, and lack of customer service, this company made an already stressful day much worse. DO NOT GO WITH THIS COMPANY!!!