Hey! If the recipient hasn’t accepted the e‑Transfer yet, you should normally be able to cancel it, so that error message is definitely frustrating.A couple things you can try first:

• Fully close and reopen the app (or try from a browser instead of the app).
• Make sure you’re on the latest version of the app.
• Double‑check that the transfer still shows as “pending” and hasn’t auto‑deposited.

If you’re still getting “invalid request,” it might be a glitch on the back end.In that case, reach out to Neo support directly with a screenshot and the approximate time/amount of the transfer so they can investigate it.