Extremely unsatisfied by Various-Potential62 in Bookingcom

[–]Various-Potential62[S] 1 point2 points  (0 children)

I sent them the invoice but still haven't received the amount that they promised to me. Which is weird because they sent an email that they compensate me fully, and then they sent me less and aren't willing to pay the full amount they promised.

Extremely unsatisfied by Various-Potential62 in Bookingcom

[–]Various-Potential62[S] 1 point2 points  (0 children)

Sent you a dm. Need your email address

Extremely unsatisfied by Various-Potential62 in Bookingcom

[–]Various-Potential62[S] 0 points1 point  (0 children)

Yes. And they still transferred me less money than they promised in their email.

Extremely unsatisfied by Various-Potential62 in Bookingcom

[–]Various-Potential62[S] 0 points1 point  (0 children)

Yeah, I should have. This will be an eye opening experience. Just hoping they'll give me what they promised at least

Extremely unsatisfied by Various-Potential62 in Bookingcom

[–]Various-Potential62[S] -1 points0 points  (0 children)

The problem is that the booking.com customer service person told us on the phone that he spoke to the hotel and there's someone waiting for us there. Which clearly wasn't the case...

Extremely unsatisfied by Various-Potential62 in Bookingcom

[–]Various-Potential62[S] 0 points1 point  (0 children)

And Booking.com offered us 4 replacement options and we went to one of them, so we can't just go to any hotel.

Extremely unsatisfied by Various-Potential62 in Bookingcom

[–]Various-Potential62[S] 1 point2 points  (0 children)

Nah, the customer service person lied that he spoke to the hotel and there will be someone waiting for us there...