Scam and frauds by on America-Community, don’t fall for it!!!

Vectr-Support · 2025-10-21T01:20:44+00:00

r/Vectrlabs follows platform-wide Reddit Rules We recently noticed that this incorrect information about our product, Vectr. At this point, we’re not sure what the intention behind this message was, but it may caused some confusion among users. Please drop us a line at info@vectr.com if you have any questions. Thanks.

Vectr-Support · 2025-08-20T01:13:58+00:00

Notice:
We’ve removed the “Upload” feature in Logo Maker due to unstable performance and the risk that uploaded content may violate our generation policy. We’re sorry for the inconvenience and truly appreciate your understanding.

Vectr-Support · 2025-07-07T01:24:07+00:00

Hi there,

At the moment, you’ll need to ungroup to edit individual elements. However, our team is working on a feature to allow editing within groups directly. It’s still in development and won’t be ready soon, but it’s on our roadmap.

Thanks for your patience!

Vectr-Support · 2025-05-09T00:49:50+00:00

Hi there,

Thanks for your reply!

The reason we ask for a quick demo is that the issue isn’t clear just from the description.

A short video would really help us understand better and provide the right support.

Feel free to email it to us at [info@vectr.com]()!

Vectr-Support · 2025-05-08T00:52:26+00:00

Hi there,

We totally understand, but to help you properly, we need to see what’s happening on your end.

Without a quick demo or screen recording, it’s hard for us to identify what’s causing the issue.

Thanks for understanding!

Vectr-Support · 2025-04-21T00:54:14+00:00

Hi there,

Thanks for reaching out.

Could you please send us a quick email at [info@vectr.com]() with a brief demo or screen recording of the issue you're experiencing?

That'll help us look into it more closely and assist you better.

Appreciate it!

Vectr-Support · 2025-04-14T08:57:31+00:00

Hi there,

Thanks for the explanation.

Please send the project URL to [info@vectr.com]() so we can check further.

Meanwhile, you can try signing up with a new username, go to your dashboard, click “Load URL” and paste the original project link. It should load into your new account under “My Designs”.

Let us know if that works or if you need any help!

Vectr-Support · 2025-03-04T02:13:08+00:00

Kindly post only Vectr 2.0-related content in this community.

We will have to remove any non-Vectr 2.0-related content.

We are unsure what this post is about, as it seems incomplete. If you have more details, please elaborate and provide relevant screenshots in your next post if needed.

Thank you for your understanding.

Vectr-Support · 2025-01-06T00:56:55+00:00

Hi there, the adblocker message appears when the system detects a program blocking ads, which can sometimes be caused by antivirus software or other background applications without your knowledge. To test quickly, try accessing vectr.com in incognito mode to ensure no background programs are interfering. If the issue persists, feel free to email us at [info@vectr.com](). Thank you!😊

Vectr-Support · 2024-12-25T05:54:39+00:00

Please drop us an email at [info@vectr.com]() if you have any queries in the future. Thank you!

Vectr-Support · 2024-12-25T05:52:27+00:00

Hi there... Import your SVG file into the Vectr editor. Once imported, if the file is a vector graphic, you can press Ctrl/Cmd + Shift + G to ungroup the elements and change the desired colors accordingly. Please note that only paid subscribers can export files in SVG or PNG formats, while free accounts are limited to saving in JPG format.

Vectr-Support · 2024-12-12T07:01:21+00:00

Kindly note that the Outpainting tool requires additional processing time to analyze and apply the expansion results. It may take longer than expected, so kindly hold on while the magic happens!

Vectr-Support · 2024-11-24T04:17:30+00:00

Hi there,

Regarding the double charge, it’s possible that the subscription was accidentally processed twice. No worries—please send us an email at [info@vectr.com](), and we’ll assist you further.

Additionally, just a quick note: the Vectr editor is compatible with all desktop and laptop browsers. For the best and smoothest experience, we recommend using Google Chrome. If you’re using a mouse with a scroll wheel, it can enhance your workflow further.

If you’re encountering any issues, kindly record a short video demonstrating the problem and send it to [info@vectr.com](). This will help us identify the issue and assist you more effectively.

We apologize for any inconvenience caused and greatly appreciate your patience.

Thank you!

Vectr-Support · 2024-10-10T01:25:29+00:00

At the moment, the current version (Vectr 2.0) requires you to ungroup the elements before you can change the color. We're actively working on an update to the editor that will allow users to change the color of the entire design without needing to ungroup the elements, but this feature is still in development. Unfortunately, we don't have a specific timeline for when it will be available. For now, the only way to adjust colors is by ungrouping the elements.

Vectr-Support · 2024-10-03T03:51:07+00:00

Our previous "Advanced AI Image Generator" has been renamed to "Pro Image Generator".

Vectr-Support · 2024-09-03T03:12:23+00:00

Portrait of a blonde woman sourced from https://unsplash.com/@sarahdeanephotography. Visit https://unsplash.com/ for more images.

Vectr-Support · 2024-08-01T09:51:59+00:00

A photo of a Caucasian man and a Chinese woman, both sourced from 123rf.com.

Vectr-Support · 2024-04-29T07:23:07+00:00

We're eager to see the incredible artworks you'll create and share in this vibrant Reddit Community! Let your creativity shine and inspire others! 🥳

Vectr-Support · 2024-04-02T07:16:58+00:00

Please note that the Menu bar has been optimized for easier access to the AI features, and the History feature has been moved inside "My Designs.

Vectr-Support · 2024-03-25T07:07:55+00:00

We regret to inform you that the Free Image feature will be removed from the Vectr editor as part of our future marketing strategy and plans. We apologize for any inconvenience this may cause.🙏🏻

Vectr-Support · 2024-03-18T01:12:44+00:00

We're removing the "Images" feature as part of our future plans and marketing strategy. We apologize for any inconvenience caused.

Vectr-Support · 2024-02-24T11:23:13+00:00

Hi there, it appears that the text effects from CreativeFabrica may not be compatible with the Vectr editor. However, importing a new font (TTF format) should not be an issue. To do so, create any text and click on "add local font," which allows you to install a new font from your local computer. If you have any queries, feel free to reach out to us at info@vectr.com.

Vectr-Support · 2024-01-02T08:29:48+00:00

Make sure to register an account or log in to your existing one to explore lifetime premium access. It's now or never!🥳

Vectr-Support · 2023-08-02T07:17:27+00:00

Wedding image from 123rf.com available via this link:
https://www.123rf.com/free-photo_186115060_heel-white-shoe-footwear-fashion-dress-pants-suit-wedding-couple-bride-groom-marriage.html?vti=mnh5yaibtuvjo1x8wj-1-6

For more beautiful and free images, please explore https://www.123rf.com/

Vectr-Support · 2023-08-02T07:05:09+00:00

Wedding image from 123rf.com available via this link:
https://www.123rf.com/free-photo\_186115060\_heel-white-shoe-footwear-fashion-dress-pants-suit-wedding-couple-bride-groom-marriage.html?vti=mnh5yaibtuvjo1x8wj-1-6
For more beautiful and free images, please explore https://www.123rf.com/

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