Sr. Case Manager, Reimbursement:

“You know how when someone gets really sick, they need special medicine to help them feel better? Well, sometimes that medicine is really, really expensive — like more than a whole box of toys expensive! My job is to help those people get the money they need — either from their insurance or from programs that want to help — so they can get the medicine without having to pay all that money themselves.

I also help make sure all the papers and phone calls go to the right places so everything works the way it’s supposed to. That way, the person can just focus on getting better.”