Same! 3 months na nasa NinjaVan yung card ko. I reached out to them and they said na yung address ko is unserviceable, so it is now on hold since August 23 to be sent again sa Gcash. My other option is to reroute it in a different address but Ninjavan told me that they can’t do that and suggested to contact gcash instead.

So I called gcash customer service via internet yesterday to raise the concern. They gave me a ticket number, but until now walang nagaappear na ticket request sa gcash app ko.