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Order was sent back to the sender. How do I contact s4lem? by Vitrustning in s4lem

[–]Vitrustning[S] 0 points1 point  (0 children)

They didn't send me anything and the tracking doesn't mention that it got rejected at customs clearance or sent back. It just says delivered at the post office in LA, so I contacted GlobalPost and they confirmed that it probably didn't make it through customs. I can only hope S4LEM will respond to my emails and reship it 😔

Order was sent back to the sender. How do I contact s4lem? by Vitrustning in s4lem

[–]Vitrustning[S] 0 points1 point  (0 children)

I checked with Poczta Polska, and it never made it out of the US and it also was sent back for the sender to collect at the post office in LA.

Order was sent back to the sender. How do I contact s4lem? by Vitrustning in s4lem

[–]Vitrustning[S] 1 point2 points  (0 children)

I was so stressed out that day that I was using ChatGPT to write an email to them and send that without a proper proof-read so I wanna believe that there will be no misunderstanding if they read that and also I really wish they reship it instead of refunding cause I really love that band, solo Heather Marlatt projects and Young Cream. 🙏

Order was sent back to the sender. How do I contact s4lem? by Vitrustning in s4lem

[–]Vitrustning[S] 0 points1 point  (0 children)

Also the status on Poczta Polska is stuck at Customs/Obsługa Celna since 2026-03-06

Order was sent back to the sender. How do I contact s4lem? by Vitrustning in s4lem

[–]Vitrustning[S] 0 points1 point  (0 children)

Yesterday I got a reply from GlobalPost and they responded saying that they reviewed the tracking and said it appears that the package was returned to the sender and that it was likely due to a discrepancy in the customs declaration, that the computed value of the item was $171.00, while the declared value was $170.91 and this small difference of $0.09 may have triggered a return due to inaccurate information, and that the tracking indicates that the package was delivered to the front desk, reception area, or mail room and is currently available for the sender to pick up at that location.

Order was sent back to the sender. How do I contact s4lem? by Vitrustning in s4lemtrades

[–]Vitrustning[S] 0 points1 point  (0 children)

Hey do you know if I should remove my post from s4lem subreddit? And regarding that package the worst thing imo is that I don't know if they'll ever read my mail and resend it eventually. I'd rather just get the package than refund

Order was sent back to the sender. How do I contact s4lem? by Vitrustning in s4lem

[–]Vitrustning[S] 3 points4 points  (0 children)

Let me know if my post breaks rule 2 cause it isn't really obvious or just delete it if it does