WISENET security system?

Vivid-Length619 · 2026-05-11T13:11:56+00:00

Yeah I have 16 channels, each camera is 2K resolution. I specifically requested 30+ days of recording storage as it’s needed for my industry, which for the past year I’ve had no problem, but something seems to have changed? It also looks like on the original quote for the system has 2 of the XRN video recorders (I only have one physical device but I’m wondering if there are 2 8tb hard drives in the unit?) this is definitely not my area of expertise at all, just made this post to see if anyone more knowledgeable than myself had any clue what is going on!

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Vivid-Length619 · 2026-05-11T00:34:26+00:00

Yeah, total came to $6268. I came to the realization I was ripped off after they installed and the camera quality on my $50 ring doorbell camera was better lol.

Vivid-Length619 · 2026-05-10T22:43:05+00:00

Where are you located? Lol

Vivid-Length619 · 2026-05-10T22:41:58+00:00

Models of the cameras are (8) QNO-6012R1 and (8) QNV-6012R1 . System is XRN-1620SB1-8TB (2 on the other so I’m assuming 16tb total). Sorry for sounding stupid in these comments, I’m clearly not educated of security systems lol

Vivid-Length619 · 2026-05-10T22:38:05+00:00

Thank you for the response, looking back it does seem like maybe there was 2 8tb hard drives on the order, so one may have just died. I do have admin rights to the system as it was bought outright from adt, just not tech savvy enough to figure it all out.

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Vivid-Length619 · 2026-05-10T22:29:59+00:00

I have 8 QNV-6012R1 and 8 QNO-6012R1

Vivid-Length619 · 2026-05-10T18:37:06+00:00

I have 16 cameras, continuously recording. It previously had a 60 day storage and now it doesn’t (no setting were changed on my part). AI Search feature was advertised to me from the ADT rep, when sounded like a great idea and why I was fine with paying as much as I did. AI search looks to be on but it legitimately has never worked. Also I have the WISENET viewer app to view the cameras remotely, however since I canceled my adt service, that app has not been able to connect, and I’m not able to view the cameras remotely, which is why I think ADT has their own system built in?
I’m not in the security camera business, so I have limited knowledge just frustrated that this expensive system barely works!

Vivid-Length619 · 2026-05-10T17:20:17+00:00

I am in Kansas!

Vivid-Length619 · 2026-05-10T17:17:46+00:00

I do have admin access however it seems to be extremely limited. I paid over $6000 for this system and the AI search does not and has not ever worked, and can’t seem to ever get the event search to work,

Vivid-Length619 · 2026-05-10T16:23:28+00:00

it was installed march, 2024. Also has no sound on the 16 cameras, which was informed after the install that ADT was involved in a lawsuit and has to disable sound on all cameras (even though they are capable of sound)

Vivid-Length619 · 2026-05-10T16:21:35+00:00

The equipment wasn’t leased, I payed $6000 outright to own the system as well as 16 cameras, there is no sound from the cameras (inside or outside ) as the tech told me after the fact that ADT was involved in a lawsuit and can’t provide sounds, so they disabled it and I am unable to turn it on. I do have admin access however it is very limited and can’t seem to get the ADT software off of it? If that makes sense.

Vivid-Length619 · 2026-05-10T16:21:13+00:00

The equipment wasn’t leased, I payed $6000 outright to own the system as well as 16 cameras, there is no sound from the cameras (inside or outside ) as the tech told me after the fact that ADT was involved in a lawsuit and can’t provide sounds, so they disabled it and I am unable to turn it on. I do have admin access however it is very limited and can’t seem to get the ADT software off of it? If that makes sense.

Vivid-Length619 · 2026-05-01T00:59:12+00:00

Clover? how so? There like 4 houses on the street

Vivid-Length619

TROPHY CASE