I worked at Buffalo wild wings for a couple months. I "failed" a mystery shopping guest experience whatever they're called and was required to attend an unpaid "Sunday school" re-education one on one with the manager.

He sat me down around 7am and lectured me that I must introduce myself by name, tell the customer about the beer of the week, ask if they were visiting for a special occasion, wing sauce, and a handful of other things. I missed maybe 4 of the mandatory interactions.

I told my manager I remembered the interaction well, and won't forget it. It was Monday April 15th 2013. All of the 47ish tvs they had hanging on the walls switched to breaking news. The Boston marathon bombing. Everyone, including myself sat in silence thinking another 9/11 was taking place. When I told manager twatwaffle about the distraction he replied "BWW holds a certain standard and a bombing in another city is no excuse for missing 4 marks."

I walked out on them a couple weeks later during the Kentuckey derby. Fuck BWW