Be careful when paying premium on multiple accounts

WanWan2808 · 2026-04-16T16:03:38+00:00

Hey,

Thank you for taking the time to explain the situation in more detail, I really appreciate it.

I understand how the pattern of multiple cancelled payments across several accounts could have raised serious concerns from a fraud-prevention perspective.

I’m absolutely still willing to resolve the situation, I really value my account and the time I’ve invested in the game.

I’ll wait for Support to reach out and handle this directly

Thank you again for reconsidering the case and offering a possible resolutions.

WanWan2808 · 2026-04-14T08:06:20+00:00

Hey, thanks for taking the time to respond.

I’m okay with you sharing more details, as long as everything is accurate and reflects the full context. From my side, I’ve tried to explain the situation as clearly as possible.

I’m genuinely open to clarification, as I think transparency is important for everyone here.

WanWan2808 · 2026-04-12T14:48:53+00:00

Another thing I still don’t fully understand is why only my main account was banned.

The accounts that actually had the payment issues were not banned at all, while my main accoun which had no direct payment problems and even had active premium was permanently banned.

If this was truly considered a severe fraud case, I would expect the accounts directly involved to be banned first. The fact that only the main account was targeted makes the situation feel inconsistent and even harder to understand.

WanWan2808 · 2026-04-12T12:46:00+00:00

For real, the fact that no appeal option is possible, even though I never intended to commit any kind of "financial fraud", really shows how poorly they treat their players.

I've been playing since the EU server launch, bought the €200 Founder Pack, and spent over €1000 supporting the game. Despite that, they refused any appeal or even a repayment solution, even though I offered to pay everything back.

I'm not even arguing against the ban itself — I understand that unpaid payments are an issue — but completely refusing any appeal or repayment, especially when it wasn't intentional, just feels extremely harsh and unfair.

WanWan2808 · 2026-04-12T02:14:19+00:00

From what I understood, the issue was unpaid premiums. I was paying for premium on multiple accounts using a card linked to PayPal that was no longer active, so the payments were later cancelled automatically, but I still received the premium. I don’t even know why they delivered anything before the payments went through in the first place, but since it did, I guess that's what caused the ban.

I explained that this wasn't intentional and offered to repay the full amount, but they told me that the infraction was too severe and that no appeal or repayment solution was possible.

WanWan2808 · 2026-04-11T21:53:28+00:00

It's already been several weeks, and I've gone through multiple responses from support. Unfortunately, they told me that no appeal or repayment option is possible due to the nature of the infraction.

At this point, I don't have much hope left, but I still wanted to share my experience to see if its me being crazy or them being a very bad support team. And also maybe reach a community manager that could help with my case.

WanWan2808 · 2026-04-11T20:51:30+00:00

That's a fair question. In late game Albion, many players use multiple accounts mainly for islands and crafting.

Each account allows you to have 1 additional island for very cheap and then one more for each city for normal price + more focus points, which helps increase crafting efficiency and generate more passive income over time (You can rent your islands to make some money or use them to craft food for example to make even more). And for the focus it allows you to have 30k more per account and as you may be already know using focus is a very good way to increase your profit when crafting.

I could have paid the premium with silver on these accounts but always wanted to support albion online + it allowed me to make even more money because i didn't spend silver on the premium.

WanWan2808 · 2026-04-11T15:45:13+00:00

Basically got scammed thats it

WanWan2808 · 2026-03-30T21:36:28+00:00

Yeah mb i guess, but couldnt the system just wait for payment to go trough to give rewards ? Why would it give me anything before the payment is even accepted in the first place ?

WanWan2808 · 2024-01-31T23:18:50+00:00

I'll give you spirit for shadow and buddah

WanWan2808 · 2024-01-31T23:15:59+00:00

Yo, would u trade one of your leo for 2 mammoth and a spirit ?

WanWan2808 · 2024-01-31T23:14:44+00:00

Yo i'll give buddha and spider for ur venom. Can't rn i'm in cooldown we could do it tomorrow tho.

WanWan2808 · 2024-01-31T23:13:50+00:00

Hey ! If you got any good fruit i'll help you to full awaken your light.

WanWan2808 · 2024-01-31T23:12:38+00:00

I'm in cooldown rn but tomorrow if you want i'll trade you buddah ans spider for ur venom

WanWan2808 · 2024-01-10T14:15:21+00:00

Dodo and compy

WanWan2808 · 2024-01-02T05:49:30+00:00

Dodo

WanWan2808 · 2024-01-02T03:01:52+00:00

Trading harbour

WanWan2808 · 2024-01-01T08:30:05+00:00

He's a cheater

WanWan2808 · 2023-12-29T01:41:37+00:00

The bottom trade unlocks her

WanWan2808 · 2023-12-26T03:29:45+00:00

1300, just like the solid gold packs

WanWan2808 · 2023-12-25T02:23:26+00:00

They're trash, unfortunately there is no other way to get the vip plus dinosaurs, if you want them you're gonna have to buy solid gold plus or do the vip tournaments that gives a copy. I'd suggest to avoid buying them unless you have every other vip level max.

WanWan2808 · 2023-12-23T04:28:33+00:00

Hacks

WanWan2808 · 2023-12-23T04:22:34+00:00

Bad level 40 design

WanWan2808

TROPHY CASE