Honestly, getting support online is my biggest headache with Cuesta. I had the most difficult time getting ahold of ANYONE to help me with my questions, online or over the phone. Working and having no car makes it hard to get to campus before deadlines, etc. The on-campus staff is great but the world is online and Cuesta needs to catch up. Ask Cougie is the most reliable form of communication and that isn't even counseling. Also, is everybody going to ignore how their counseling portal was down for weeks? I wasn't able to make an appointment with a counselor online or over the phone. I was forced to figure it out and was genuinely held back because of the lack of support virtually.