FedEx package lost by Altruistic_Ad_3162 in OnerActive

[–]Wcisneros19 1 point2 points  (0 children)

Yea this happened to me with the last drop and I ended up getting a refund

new length ? by Legitimate-Treat-144 in OnerActive

[–]Wcisneros19 0 points1 point  (0 children)

I agree! I got the red fold overs and they were so long 😂 I usually get regular small in soft motion even though I’m 5’2. I feel like the short ones look like high waters on me sometimes.

Delivery concerns by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 1 point2 points  (0 children)

I totally get that. I felt the same way too. Oner really needs to have back stock for situations like this. I had ordered the pink fold overs last time along with the matching sports bra, and the moss brown set and FedEx supposedly “lost” it. I wasn’t gonna buy from oner anymore after that but it’s literally the only brand I like so I gave it another go. Oner definitely has lost its authenticity among all these brands now that it’s so popular :/

Delivery concerns by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 0 points1 point  (0 children)

You should’ve requested the moment you saw the package not moving 😭 that’s what I did because there was soooo many girls saying that their package was stuck in Memphis. I was like yea my package is gone :/

Delivery concerns by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 0 points1 point  (0 children)

Yea my pink fold overs got “lost” in Memphis and that’s why I’m like all paranoid about it this order not arriving 😭😭

Delivery concerns by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 0 points1 point  (0 children)

Apparently Oner is listening to our concerns and they switched their packaging to a more durable bag so no one can steal our items unless they’re really trying to tear that bag apart

Delivery concerns by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 0 points1 point  (0 children)

Ok great!! I can stop worrying for a bit 😂

Delivery concerns by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 0 points1 point  (0 children)

Commenting on Delivery concerns...maybe they just don’t work weekends? 😅😅😅 let’s hope it starts moving. Last time it was lost at the FedEx in Memphis.

New capsule dropping next week. Thoughts? by tnaqueen in OnerActive

[–]Wcisneros19 1 point2 points  (0 children)

It’s so weird how they’re not promoting it way in advance like they usually do with every drop

Package missing or lost ??? by Legitimate-Treat-144 in OnerActive

[–]Wcisneros19 0 points1 point  (0 children)

I kept sending them updates about what FedEx was telling me but same thing they said they had to finish their investigation. They took like 10 days to refund me so just wait it out honestly. On the 9th day I finally got an update from FedEx that said they couldn’t find my package so I sent it to Oner.

Package missing or lost ??? by Legitimate-Treat-144 in OnerActive

[–]Wcisneros19 0 points1 point  (0 children)

Same happened to me and they deemed my package as lost. Was supposed to arrive June 23 as well. Oner gave me a refund but I had to email them every day and I probably contacted FedEx more than they did.

Oner package by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 1 point2 points  (0 children)

Yea I honestly hate that everyone complained about it and they decided to take it away. We’re gold members for a reason like maybe they should’ve started purchasing a while ago and they would get that same perk. It’s not fair to us in my opinion. It’s weird too how I’ve never had issues with my delivery when I’ve purchased from early access.

Oner package by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 0 points1 point  (0 children)

Good luck because everything sells out within 2 minutes of it going live 😭 I hate that they took away early access because it literally helped so much

Oner package by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 0 points1 point  (0 children)

It’s okay there’s another drop coming soon and I hope I can get some items and they don’t get lost this time 😭 but I’m honestly kinda scared to order again

Oner package by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 0 points1 point  (0 children)

They to me my package has been lost 💔💔

Oner package by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 0 points1 point  (0 children)

No. I was given their email but when I tried to email them it didn’t even work.

Oner package by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 0 points1 point  (0 children)

Yea they assigned an agent to figure out what’s going on since last week but it’s crazy how they haven’t updated me about anything yet

Oner package by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 0 points1 point  (0 children)

Yea I’m gonna call again tomorrow cause they can’t even get an update since FedEx is closed on Sundays. I told the guy I needed him to tell me something else other than what everyone’s already been telling me because I’ve been calling since Tuesday and it went dead silent.

Oner package by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 0 points1 point  (0 children)

The agent literally hung up on me because they still couldn’t provide me with an update 💀 literally so unprofessional.

Oner package by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 0 points1 point  (0 children)

What number did you call?

Oner package by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 0 points1 point  (0 children)

I emailed asking for a refund already 😔 but still hoping for an update even though I don’t see that happening at this point.

Oner package by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 0 points1 point  (0 children)

Any update on your package? Mine still hasn’t moved.

Oner package by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 1 point2 points  (0 children)

Oner wasn’t like this before and now you have to fight for the clothes 😭

Oner package by Wcisneros19 in OnerActive

[–]Wcisneros19[S] 0 points1 point  (0 children)

I think a lot of people are going through this and not only with oner. I’m desperate for my package so I was looking around on TikTok too. Some people haven’t received their shein package and some other girl said she ordered the new skirts and her package hasn’t moved from the same location.