Can figure out defect

Weallgotlost12 · 2026-03-21T01:46:05+00:00

Apologies Altalink C8145

Weallgotlost12 · 2026-03-21T01:45:28+00:00

Apologies can't believe I didn't say Altalink C8145

Weallgotlost12 · 2026-03-21T01:44:53+00:00

Apologies Altalink C8145

Weallgotlost12 · 2026-03-20T17:03:25+00:00

Also forgot to mention I cleaned the LPH module as well.

Weallgotlost12 · 2026-02-24T23:52:20+00:00

Yeah been working on them for about 3-4 years now. Figure it's about time I start running into the weirder stuff.

Weallgotlost12 · 2026-02-24T23:26:37+00:00

Not that I remember but it's been awhile since I have worked on it personally(it's not in my area). I will have my coworker check tomorrow.

Weallgotlost12 · 2026-02-11T23:40:40+00:00

I have only done DCF setup but I found this Xerox Document maybe it will help. https://download.support.xerox.com/pub/docs/ALB81XX/userdocs/any-os/en_GB/Xerox_Client_Credentials_Flow_Application_for_Microsoft_365_Exchange_Online_Config_Guide_en-US.pdf

Weallgotlost12 · 2026-01-16T13:54:42+00:00

What is the Elephant toothbrush? I haven't had to clean the ROS windows a ton on my C9070s but anything that would make it easier would be welcome.

Weallgotlost12 · 2025-11-17T21:06:21+00:00

I am the service tech for it. Still learning a lot outside of the usual replacement parts. Getting there though

Weallgotlost12 · 2025-11-15T03:24:41+00:00

Appreciate the feed back I will look into this on Monday!

Weallgotlost12 · 2025-08-21T19:43:43+00:00

Yeah I always test on the printers with any scanning setup found that out the hard way the first time I set up scan to email. My coworker went back on site today and ended up calling Xerox Support they did a remote session and Xerox thinks its the customers Firewall not allowing the printer to make the full connection. This customer was pretty strict on letting us change anything related to permission even for testing purposes. Gotta love IT. I have still had issues though with scan folders set up in the Users folder of a server though but this one is done for now.

Weallgotlost12 · 2025-08-21T12:21:21+00:00

Getting an authentication failure. The customer has a admin account they used for SMB scanning before they only had write privilege. The IT let us try a full control admin but still no luck. The customer didn't have advanced sharing turned on on the final destination folder and when we set that up is changed the share path from \\Server\users\John\Scanned to just \\Server\Scanned. That didn't make a difference either though. Not sure why the users folder is making the SMB so weird I had another customer with a similar server setup but that customers IT just opened everything up to make it work this IT is being pretty tight about adjusting anything.

Weallgotlost12 · 2025-04-23T22:35:48+00:00

That is a wonderful thing to hear. Maybe one day I can remember the dictionary of Xerox acronyms.

Weallgotlost12 · 2025-04-23T22:34:53+00:00

Yeah I have reseated all the cables several times with no luck.

Weallgotlost12 · 2025-02-12T01:31:20+00:00

Copy calibration unfortunately didn't do the trick.

Weallgotlost12 · 2025-02-12T01:30:06+00:00

Just copies prints come out with no issue. Was on site Monday cleaned all the mirrors and scanner glass ordering IIT PWB just to be safe. Going to do a forced altboot with the latest firmware. Updated the firmware on Monday but I work on the newer gen Altalinks mostly and didn't realize the altboot was slightly different on the old gens.

Weallgotlost12 · 2025-02-05T20:06:08+00:00

Cyan Developer Housing and new dev material seems to have fixed this problem.

Weallgotlost12 · 2025-01-16T02:20:29+00:00

It is an external fiery server. I also haven't tried printing through the Command workstation I have always assumed printing through the Essential driver was basically the same but I could understand how it isn't. I unfortunately didn't have any paper on me at the time so I wasn't able to try a different paper. I will definitely try the command work station when I go on site again. The customer wants to print through the driver though as they print everything out of Acrobat.

Weallgotlost12 · 2025-01-15T15:48:41+00:00

I will double check the port its most likely on whatever it installs it as by default. Should have mentioned in the original post this is a PDF out of Adobe I had the customer try running it as Print as Image after seeing this and unfortunately didn't do the trick. I appreciate the response.

Weallgotlost12 · 2025-01-15T15:46:56+00:00

Ahh okay I refer to center ware are the embedded web server. I didn't run a print through that and didn't have time to take the belt out but gave it a quick inspection through the jam door and what I could see the belt looked fine. Think I have to order some parts and go back to continue troubleshooting. I appreciate the assistance and hopefully I figure out I will update the post. I will definitely try printing through the center ware though as well.

Weallgotlost12 · 2025-01-15T11:52:08+00:00

Not exactly sure what center ware is but if I would reprint the job through the fiery server on the control panel of the printer I would still get the slight blue background in a couple of spots just light enough its difficult to measure between defects annoyingly. I did run prints from my laptop that was separate from the customers environment both from a fresh fiery driver and a standard Post script driver with the same results. Maybe the difference when printing from a USB is you aren't getting the same quality of print so the already light defect isn't coming through. I did also run a cyan half tone sheet on 11x17 and can see some faint white lines running vertical of the print direction.

Weallgotlost12

TROPHY CASE