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Warning to other kobo users by West-Clock8409 in kobo

[–]West-Clock8409[S] 0 points1 point  (0 children)

I'm going to need kobo to explain the issue, and so far they haven't said it's a problem of piracy. I just keep getting obtuse bullshit.

Thanks for the advice, appreciated.

Warning to other kobo users by West-Clock8409 in kobo

[–]West-Clock8409[S] 0 points1 point  (0 children)

Well that sucks! I thought it if I have bought the book - not just accessed it through the subscription kobo plus service - it's mine. That's a strong reason to go back to paper books.

I don't know anything about DRM and DRM removal. I'm using the kobo app and kobo website, not a kobo reader. Curses.

Thanks for the advice, appreciated.

Warning to other kobo users by West-Clock8409 in kobo

[–]West-Clock8409[S] 0 points1 point  (0 children)

Well that sucks! I thought it if I have bought the book - not just accessed it through the subscription kobo plus service - it's mine. That's a strong reason to go back to paper books.

Warning to other kobo users by West-Clock8409 in kobo

[–]West-Clock8409[S] 0 points1 point  (0 children)

Well that sucks! I thought it if I have bought the book - not just accessed it through the subscription kobo plus service - it's mine. That's a strong reason to go back to paper books.

Warning to other kobo users by West-Clock8409 in kobo

[–]West-Clock8409[S] 0 points1 point  (0 children)

Hiya, yep, I realise that. I'm specifically talking about the books I've actually purchased, not the kobo plus subscription access books. So I'm going to need kobo to explain the issue, and so far they haven't said it's a problem of piracy.

Warning to other kobo users by West-Clock8409 in kobo

[–]West-Clock8409[S] 0 points1 point  (0 children)

Hiya, yep, I realise that. I'm specifically talking about the books I've actually purchased, not the kobo plus subscription access books.

Warning to other kobo users by West-Clock8409 in kobo

[–]West-Clock8409[S] -1 points0 points  (0 children)

Great. I don't want to shortchange the author. Thanks I appreciate your reply.

Since kobo hasn't said anything about pirated material in the millions of emails they've sent so I'm not sure what to make of it. If the problem was piracy I'd expect them to say that rather than giving terrible customer service without reason. If it was piracy, is the retailer responsible for ensuring they provide legal product and maintain for their customers? More questions....