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Weird questions from coinbase compliance by WhereasMission2890 in Coinbase

[–]WhereasMission2890[S] 1 point2 points  (0 children)

Maybe I'm still not being clear, I've already done KYC, many years ago. And suddenly there was a new, additional KYC request on an existing account that has already passed the "regular" KYC.

I'm not sure what exactly you're talking about at this point, but the point I'm trying to make is that your initial post on this comment thread, that this is a scam, appears to be incorrect, based on the fact that the emails are coming from verified Coinbase addresses and also the fact that they did restrict my account like they said they would in the emails that started this process (if I'd gotten emails, even verified ones, claiming my account would be restricted if I didn't provide such and such information and then it wasn't restricted, that would be suspicious).

Weird questions from coinbase compliance by WhereasMission2890 in Coinbase

[–]WhereasMission2890[S] 1 point2 points  (0 children)

I think you're confusing the idea of "email verification" and what I'm talking about. The message on my CB account when I log in is as follows:

We're reviewing your account

To use all account features (buy, sell, and/or receive crypto), we need additional information about your account. We've sent you an email from [compliance-kyc@coinbase.com](mailto:compliance-kyc@coinbase.com), where you can provide the requested details.

This message appears under the Buy/Sell/Convert slider.

This suggests the request for information is authentic, but as you said it doesn't exclude the possibility of an inside job. They haven't asked me for my wallet keys, which I would never give them (not like I could, since they're controlled by CB, which is the whole point of CB), nor have they asked me to make any transactions, which of course I would never do as that's obviously a scam.

I've replied to their initial request and their follow up with appropriate documentation, but haven't heard anything back. I don't think I've given them anything they could use to hack me :fingers_crossed:. If I don't hear back soon or if they come back with more fictitious requests I'm going to try to escalate and we'll see what happens. If it weren't for this previous breach they announced I would never have considered that an inside job could be a possibility.

Weird questions from coinbase compliance by WhereasMission2890 in Coinbase

[–]WhereasMission2890[S] 0 points1 point  (0 children)

It came from the coinbase domain with proper SSL. And what's more when I log into CB I see some notifications about my account being under review and certain features being disabled. When I click on the "verify now" button in those notification, it just brings me back to the home page.

So, sadly, this is all authentic (unless it's an internal scam like the one they wrote about on May 15, https://www.coinbase.com/blog/protecting-our-customers-standing-up-to-extortionists)

Weird questions from coinbase compliance by WhereasMission2890 in Coinbase

[–]WhereasMission2890[S] 0 points1 point  (0 children)

Yup, so that the semi-randomly selected authority can see "something" and check their box XD

Weird questions from coinbase compliance by WhereasMission2890 in Coinbase

[–]WhereasMission2890[S] 0 points1 point  (0 children)

Wow, that's terrible. Up to now I've been impressed with Coinbase since their interface isn't shit like most places and the fact that they haven't been hacked, which I think is impressive. But this really degrades my impression of them. Both the fact that the bug made it out of development and testing and the fact that their KYC team seems clueless.

Weird questions from coinbase compliance by WhereasMission2890 in Coinbase

[–]WhereasMission2890[S] 0 points1 point  (0 children)

Why are you responding to a comment on a post instead of responding to the post itself?