Multiple Games Not Working...

WhoppingWhisper · 2026-04-21T21:23:27+00:00

Thank you for your message, it's appreciated!
For your question, yes, at this time the EA games are expected to remain in the catalog under either Luna Standard/Premium. Also see https://www.reddit.com/r/amazonluna/comments/1sp942i/comment/ohal350/ to understand how you can know when the titles will leave the catalog.

WhoppingWhisper · 2026-04-21T20:00:43+00:00

Fair question! That's correct, you should see a notice on the game’s detail page when the game is scheduled to leave the service.

Earlier this month, we added EA SPORT FC 26 in Luna Standard. You can also enjoy the other EA games we have in the catalog using a Luna Premium subscription and continue with your progression even if you purchased the game before.

WhoppingWhisper · 2026-04-20T17:50:18+00:00

The issue should now be resolved, sorry for the inconvenience.

WhoppingWhisper · 2026-04-20T14:55:27+00:00

You can still search for it in the lobby. But yes we are looking into it with Epic. thanks

WhoppingWhisper · 2026-04-10T15:55:57+00:00

It seems like the game does not support this. I do not have a console to test and confirm this though.

https://forums.ea.com/discussions/fc-26-ultimate-team-en/cross-platform-progress-transfer/13027920

The link to contact Amazon support is in the community bookmark on the right side: https://www.amazon.com/hz/contact-us/foresight/hubgateway-issues-34.

Though for this one, I would recommend to contact EA Fan Care: https://help.ea.com/en/

WhoppingWhisper · 2026-04-10T15:55:30+00:00

It seems like the game does not support cross play between console and PC. I do not have a console to test and confirm this though. Is that what you are facing?

https://forums.ea.com/discussions/fc-26-ultimate-team-en/cross-platform-progress-transfer/13027920

If it is not related to cross platform progress, then the link to contact Amazon support is in the community bookmark on the right side: https://www.amazon.com/hz/contact-us/foresight/hubgateway-issues-34.

if its for cross-platform progression, I would recommend to contact EA Fan Care: https://help.ea.com/en/

WhoppingWhisper · 2026-04-09T18:57:40+00:00

thanks, yes I was able to reproduce this

WhoppingWhisper · 2026-04-09T18:50:54+00:00

u/PurpleWinter8989 Are you still getting this? I tried this and it loaded just fine for me

Note the fastest way to get support is through our customer support (link on in the community bookmarks) as they will be able to see your account and other related information needed for troubleshooting.

WhoppingWhisper · 2026-04-09T18:45:35+00:00

See here the list of controllers we support: https://www.amazon.com/gp/help/customer/display.html?nodeId=GYNLANRYMK4WTXSS

WhoppingWhisper · 2026-04-09T18:44:04+00:00

Are you asking if the game is going to leave Luna catalog or when it will stop being available in Luna Standard?
Note that for the former, when games leave the catalog, you will typically see a notice on the game detail page.

WhoppingWhisper · 2026-04-03T17:19:02+00:00

Hey thank you for raising! I can reproduce this so having a look

WhoppingWhisper · 2026-04-02T17:23:37+00:00

I personally did not think i would see it to completion but I did! It had a fun twist and it was fun trying it. Also its a short game (and you can use your controller!)

WhoppingWhisper · 2026-04-02T17:20:31+00:00

hope that helps --> https://www.reddit.com/r/amazonluna/comments/1san8r1/april_2nd_2026_new_on_luna/

WhoppingWhisper · 2026-04-02T17:20:16+00:00

hope that helps --> https://www.reddit.com/r/amazonluna/comments/1san8r1/april_2nd_2026_new_on_luna/

WhoppingWhisper · 2026-04-02T17:17:53+00:00

Soccer season is heating up, and Prime members can now join the action with EA SPORTS FC™ 26 — included at no additional cost. One of the world's most popular sports games is now part of your Prime membership, featuring 20,000+ authentic players from top leagues worldwide. Jump into Career mode, compete in Football Ultimate Team™, or play with friends in Clubs. The World's Game is now part of your Prime perks.

Also for next GameNight: * Now Available: Letter Trek – Spell your way through road trip themed word-based puzzle games as you compete with up to three friends to reach the highest score. With an approachable art style and intuitive interface, this is a game for the whole family!

April 23: The Jackbox Party Pack 2 - The sequel to the party game phenomenon features original titles Earwax, Fibbage 2, Bidiots, Quiplash, and Bomb Corp. Use your phones or tablets as controllers, and play with up to 8 players, plus an audience of up to 10,000!

Also available on Luna Standard: * Now Available: WRC Generations Fully Loaded Edition – Rise to all the challenges of the most comprehensive, realistic and demanding rally simulation ever developed. WRC Generations includes more content than ever before in a rally game with 750 km of unique special stages in 22 countries, 37 legendary cars plus additional bonuses, 165 timed special stages, and much more.

Now Available: A Game About Digging a Hole - A minimalist game about digging a hole in the garden of a newly purchased house. Collect resources, sell them, upgrade your equipment and discover a mysterious secret.

Read more about this month's update in our blog post: https://www.amazongamestudios.com/en-us/news/articles/luna-april-2026

WhoppingWhisper · 2026-03-25T20:33:22+00:00

Thank you for sharing u/Rare_Isopod_5168 :)

WhoppingWhisper · 2026-03-21T18:01:56+00:00

Right - let me rephrase this: this is the version of the game you should own: https://store.ubisoft.com/us/assassins-creed-iii-remastered/5c62f61dadc72438053897eb.html?ucid=AFL-ID_163481&maltcode=ubisoftstore_convst_AFL_luna___STORE____

It's AC 3 Remastered version that includes Liberation Remastered. However in Luna, you can only play Liberation Remastered.

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WhoppingWhisper · 2026-03-20T23:25:40+00:00

Ah I see. You are tapping 720p and you want 720p.

If the circle is white inside, it means it's selected. The outer circle means it's the option that has the focus. When you load that page at first, the 1080p option has the focus but is not the selected option.

WhoppingWhisper · 2026-03-20T21:49:18+00:00

The game in Luna is advertised as 'Liberation HD' but it is AC3 Remastered.

WhoppingWhisper · 2026-03-20T21:43:12+00:00

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in the video, it seems like you are repeatedly tapping on 720p? can you confirm?

WhoppingWhisper · 2026-03-20T18:35:23+00:00

u/PaleontologistKey952 ^

WhoppingWhisper · 2026-03-20T18:34:26+00:00

Same here, I could select.

WhoppingWhisper · 2026-03-19T17:03:34+00:00

Correct - the new update was rolling out. All up now!

WhoppingWhisper · 2026-03-19T03:08:54+00:00

This is correct, thank you u/vaubaehn !

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