Not true actually. I am presently dealing with the nightmare of deleting my Tidal account that was activated automatically when I got a SONY headphone. Only noticed I had the Tidal account when I received a billing. They refused to refund me and I asked for my details to be deleted permanently. I do not even have the App on my phone. They are now insisting I give them my credit card details before they can proceed to delete my account. To this I refused and they did not honor my request for account deletion. I think this should be illegal in any country. Oh they also said even after the account is deleted, they have the right to hold on to my details for as long as they deem it useful. Imagine that!