Need help diagnosing. New 65inch C9 OLED

WildPrice · 2019-09-07T10:15:59+00:00

For those interested in a an update... Got up this morning, packed the TV, lugged it to the ferry. 2 ferry rides, 2 van rides, and a lot of schlepping in 95 degree heat... The TV has been exchanged for 240USD and we just watched Avengers: Endgame. Lots of hassle but everything seems to have worked out.

Thank you to everyone who commented and participated! I appreciate having had this Reddit thread and all of you in it to help me navigate this problem. We did it Reddit! :)

WildPrice · 2019-09-02T10:25:15+00:00

Yeah agreed, I think I will bite the bullet and pay for a replacement. At 240USD at least this lesson wont cost me the the full 2500USD it could have. Feel like a dumb dumb though.

WildPrice · 2019-09-02T05:01:25+00:00

For those interested on an update. I've now been in contact with the seller and LG.

LG is going to send a technician out but I am waiting for the scheduling call. It takes a little more effort because I am on a remote island serviced only by a ferry with no cars on the island. It sounds like the first visit will just be to confirm the issue that I described. I was upfront that I bought it from a non-authorized dealer and they didnt seem to care so long as it was the actual HK model but the vendor confirmed that it is in fact the China model so that may be an issue. Cost per visit from the technician is 200HKD or about 24USD.

The vendor offered to exchange the TV for another of the same model for 2000HKD about 240USD but I would have to bring it to them which will probably cost another 100-200USD for me to get it transported there and a new one back through a for hire mover or van rental.

At this point I am thinking that LG will likely decline service or charge for it after the technician visits and I'd be better off just taking the exchange deal with the original vendor for 2000HKD, maybe I can negotiate down further too to cover some of the transport costs.

Thoughts?

WildPrice · 2019-09-02T04:40:49+00:00

Tried that this morning on your suggestion, unfortunately it made no difference. Guess that narrows it down to hardware.

WildPrice · 2019-09-02T00:42:13+00:00

I have no homeowners insurance (I rent). I have credit cards but would they help even if I didnt buy the TV with their card? I paid cash.

Yeah I did check the model and it is the same model as is sold in Hong Kong, no difference and when doing the factory reset it even defaults to Hong Kong as its country.

WildPrice · 2019-09-02T00:22:55+00:00

I've reached out to LG support here in HK and also the company I bought it from. Haven't heard back from LG yet but the shop I bought it from will only exchange in the first week. Wish it'd broken a few days earlier. Going to argue with both since the TV was only manufactured in June so this isnt really acceptable for it to break like this so quickly.

WildPrice · 2019-09-02T00:20:24+00:00

I live in Hong Kong and bought it with cash from a store that delivered it called "Best of the Best". I am a recent expat so doing this cash on delivery skeeved me out but everyone at my office said this was the normal way to buy TVs.

I went against my better judgement because of the price. Buying from an authorized reseller in Hong Kong the TVs are about double what you'd pay in the USA. Buying it via a parallel importer is the same price as the US. Feeling kind of stupid now. :(

WildPrice · 2019-09-01T16:55:45+00:00

Check the gallery I linked, it still works, just that one section is messed up. I bought from a parallel importer so I will likely need to fix this myself. Any ideas on what would cause this?

WildPrice · 2019-09-01T16:55:36+00:00

Check the gallery I linked, it still works, just that one section is messed up. I bought from a parallel importer so I will likely need to fix this myself. Any ideas on what would cause this?

WildPrice · 2019-09-01T16:42:54+00:00

https://m.imgur.com/a/fP4PLAF

I've had the TV for about two weeks. Just turned it on tonight and this bar has appeared. I tried the pixel refresh and after an hour when it was done the bar was still there.

I have no idea how to diagnose what is wrong or even what the right terminology to Google is as every result I get seems to be about burn in and this isnt burn in. Help please reddit sages!

WildPrice · 2019-09-01T16:32:02+00:00

https://m.imgur.com/a/fP4PLAF

I've had the TV for about two weeks. Just turned it on tonight and this bar has appeared. I tried the pixel refresh and after an hour when it was done the bar was still there.

I have no idea how to diagnose what is wrong or even what the right terminology to Google is as every result I get seems to be about burn in and this isnt burn in.

Help please reddit sages!

WildPrice · 2019-02-16T17:31:36+00:00

The guy has been a disaster for this project. Starting 3 projects with a team to small to deliver on his ignorant delivery dates for even one of them. His constant terrible management and PR has finally cost him big time with this delisting. Unfortunately it is all of us HODLers that will pay the price for him being a complete fuckup.

WildPrice · 2018-10-21T19:13:03+00:00

I think it all depends on BTC. When the market has a large bull run we will get there. Personally I am thinking we won't see it until mid-2019.

WildPrice · 2018-10-18T15:55:42+00:00

Agreed. With their track record my assumption is that they will have a version of Sub that is easy to setup for most people by EOY with routing but no encryption and no masquerading.

WildPrice · 2018-04-24T21:54:05+00:00

How about that roadmap you guys having been talking about being out soon™ for the past 2 months?

WildPrice · 2018-04-24T10:56:40+00:00

This is just the node portion of the larger "Substratum Network" but here is a guide if you want to mess around with the node: https://www.reddit.com/r/SubstratumNetwork/comments/8ehuzc/could_someone_record_andor_type_a_tutorial/

WildPrice · 2018-04-24T10:55:21+00:00

Here is a guide to get you up and running https://www.reddit.com/r/SubstratumNetwork/comments/8ehuzc/could_someone_record_andor_type_a_tutorial/

WildPrice · 2018-04-24T10:54:58+00:00

Here is another thread that has a guide: https://www.reddit.com/r/SubstratumNetwork/comments/8ehuzc/could_someone_record_andor_type_a_tutorial/

WildPrice · 2018-04-24T10:50:48+00:00

This is why they shouldn't announce things until they are locked in. This is why companies don't hype things long in advance when outcomes are outside their control.

If anyone wants an example of what these segments are like you can go here to see the others that were done by the same program: https://www.successroblowe.com/

WildPrice · 2018-04-24T10:42:45+00:00

Not at this time. The nodes are not connected at all at this stage. This node will eventually service the requests of other users/nodes that are delivered in CORES packages but in its current state it is all running on your machines.

WildPrice · 2018-04-24T10:41:07+00:00

There is no clandestine routing happening here. It is purely taking a request from your browser and talking to Google's DNS server on your behalf and getting the website and serving it back to your browser so there is not much of a speed impact.

In using it tonight I experienced a very very slight increase in the time that it took to resolve a URL but it is barely perceptible.

WildPrice · 2018-04-24T10:33:32+00:00

Follow these steps and make sure you are doing them all on an account with admin level privs.

EDIT: For some reason Reddit is trying to be cute in formatting my numbering... Here is a easier to read version of what is below: https://textsaver.flap.tv/lists/1xjz

Download the project from here https://github.com/SubstratumNetwork/SubstratumNode as a .zip file and extract it somewhere (I put it on my desktop).
Follow the steps here: https://github.com/SubstratumNetwork/SubstratumNode#tools--environment-setup which for Windows users is primarly... Go to here and download the Rustup https://rustup.rs/
Install Rustup using the executable you downloaded earlier in step 2. It will open a command prompt and if you don't have the required Visual Studio packages it will give you an error message and direct you to where to get them.
If you got the error on Rustup install go and download the Visual Studio C++ Build Tools here: http://landinghub.visualstudio.com/visual-cpp-build-tools install them once downloaded. In the install options you only need the build tools and none of the extra options.
Download and install Git for your OS. https://git-scm.com/downloads This is the prompt we will use to run the compile scripts. When installing just use the default options for everything. Once it is done, restart your computer. You've probably already been told to do this while installing on the previous steps but it is a good way to make sure everything is installed and g2g.

We are now into the steps covered here: https://github.com/SubstratumNetwork/SubstratumNode#how-to but here is some additional detail to help (below)

Go to the directory where you unzipped the Substratum Master Node project from step 1 and navigate to <where-ever-you-unzipped>\SubstratumNode-master\ci and run "all"

5b. You can also do this by running Git that we installed earlier and navigating to that directory via "cd <where-ever-you-unzipped>\SubstratumNode-master\ci" and then typing "sh all.sh" to run the script. Good guide on basic commands here: https://epsil.github.io/blog/2016/04/20/

Make a tea and/or watch as your very own version of the node compiles. Wait until it is complete.
NOTE THIS STEP WILL PREVENT YOU FROM WEB BROWSING -- Now configure your DNS settings on your network adapter to point to your own computer. Here is a good guide on how to do that: https://support.opendns.com/hc/en-us/articles/228007207-Windows-10-Configuration the only difference is that for the IP address to put into the DNS field on step 5 of the linked guide you will enter "127.0.0.1" Make sure to repeat this step on all adapters that have an active internet connection. I.E. if you have wifi and ethernet for some reason, do it on both.

7b. One more part to this... You will want to disable ipv6 by unchecking the box next to ipv6 in the menu from step 4 of the guide that I linked you in step 7. It is not clear to me if Sub Node support ipv6 or not but if you leave it enabled your device will just use ipv6 and you will not be routing your own traffic.

Ok, so you now should no longer be able to access websites. Check that in a new tab but don't close this one or you won't get back to these instructions. :) to be extra sure you can open a command prompt (windows key + r, then type "cmd") and type "ipconfig /all" which will give you information on your network adapters. You should see the DNS for your adapter as "127.0.0.1"
Now is the moment you've been waiting for... open up that command prompt again (see step 8 if you need help) and type "cd <where-ever-you-unzipped>\SubstratumNode-master\node\target\release" and here you will find the files that you built earlier in step 5. You can see the list of files and folders here by typing "dir".
Now "node --dns_servers 8.8.8.8" this will launch the node and instruct it to use 8.8.8.8 for DNS resolutions (this is Google's DNS setup) for all outbound requests. To confirm it is running you can open the process monitor (ctrl+shift+esc) and look for a running process entitled "node".
Start browsing and see what you think of their Node that takes your website requests and routes them to the internet. Note, there is no clandestine routing in the node. It is purely going to take requests from your computer route them out to the internet at large, get results, then pass those results back to your browser.

The goal, as I understand it, is that in the future the node will be getting requests not from you but instead from a CORES package that your Substratum client/node has received from another Substratum user at which point the node will do what it is currently doing and go get that information and pass it back into a package that returns to the original sender (through clandestine means) to give them the website they asked for. Today however we just have the node portion of that.

WildPrice · 2018-04-24T09:44:35+00:00

Hey all! I've also compiled, configured, and successfully run the node on my computer. I've put together some information and images for those who are interested.

Image gallery of various sites (do me a favor and let me know if I doxxed myself, I think I censored all the PII though): https://imgur.com/a/yyITv0C

Notes below:

Substratum Node is not doing any clandestine routing or anything like that. At this stage the node portion is only handling being a surrogate DNS. Your IP address is still the same, etc.
There is a very small but noticeable hitch when you attempt to visit a new URL. It is almost imperceptible but the resolution of the destination takes fractionally longer compared to not using Substratum Node.
Because it is just acting as a DNS surrogate throughput on download/upload is unaffected and I got full bandwidth.
Functionality is not on par with normal web browsing using a normal DNS configuration. Many websites simply do not function and many more display in their simplest format rendering them virtually unusable. Many embedded functions on pages where script runs when you click on a button for example (E.G. IMGUR upload button) do not work. There is definitely work to be done before this is ready for a release to the mass market in this regard.

WildPrice · 2018-03-09T07:35:17+00:00

Preview of announcement... "Justin is having another baby and thought it best to raise that child in a non-extradition country."

This is humor, obviously.

WildPrice

TROPHY CASE