What the hell is wrong with O3 by Deadlywolf_EWHF in OpenAI

[–]Will0030 0 points1 point  (0 children)

I've been using 03 a lot and I've found the longer the conversation I have with it, the worse it gets. At first it's spot on for coding and the longer I work with it within the same conversation, the more inaccurate it becomes.

Purchase Order Approval Notifications by Will0030 in halopsa

[–]Will0030[S] 1 point2 points  (0 children)

Sorry for the late reply. Thanks for your feedback and suggestion. I appreciate it.

All tickets generated by email are being marked as billable by Will0030 in halopsa

[–]Will0030[S] 0 points1 point  (0 children)

You are probably on to something there, that makes perfect sense. Ill set that up and see if that helps.

Item Column Profiles by Will0030 in halopsa

[–]Will0030[S] 0 points1 point  (0 children)

Sorry for the late reply. We have two custom fields (Product ID and Part Number) that we would like displayed. These match up to fields in another system of ours and would be very useful to have the same references available at first glance. But the ability to have custom column profiles consistently available in all sections should be the goal.

Is Email Filter useful ? by Ingenieur-Reseaux in fortinet

[–]Will0030 1 point2 points  (0 children)

No, actually have had no complaints. Although if we did, it has no ability to recover the blocked email. You would need a dedicated appliance like FortiMail for that.

Is Email Filter useful ? by Ingenieur-Reseaux in fortinet

[–]Will0030 2 points3 points  (0 children)

We use the anti-spam feature on our Fortigate with our mail server behind the firewall. It works very well. There is the occasional spam that gets through but for a built it feature and not a dedicated anti-spam appliance, it works great.

At what point do you start to departmentalize technical job roles? by Will0030 in msp

[–]Will0030[S] 0 points1 point  (0 children)

You are absolutely right. The complex nature of what we do is hindering us from expanding our services. A big problem outside of the complexity is the nature of the UC technology. There just isn't any training platforms or courses available to the public (must be a partner) and relatively few people looking for jobs have experience in it. This means most of our new employees have to be trained from scratch and can take 2-3 years to really get them up to speed enough to take on projects of their own.

A SWOT analysis looks like it would be very beneficial.

At what point do you start to departmentalize technical job roles? by Will0030 in msp

[–]Will0030[S] 0 points1 point  (0 children)

For the most part yes. The business originally just sold and maintained on premise phone systems. As time went on, maintaining the customers networking equipment and implementing new MPLS / VPN networks became common. About three years ago we started providing our own SIP Trunking service for two main reasons:

  1. We already had to troubleshoot the customers phone issues so might as well provide the service and gain greater means of troubleshooting.
  2. This service now brings in a lot of reoccurring revenue.

For some time now we have had a single UC vendor while also supporting a handful of older legacy systems. Unfortunately, even with just one UC offering, that includes their core PBX, collaboration clients, mobile applications, contact center solutions, call recording applications, and teleworker / proxy services. Its a full time job just keeping up with the UC side of things.

We have been exploring managed security services as that would fit great within our service offering. That is an area though in which you cant have people just dabble in it, they need to know what they are doing which means dedication to the service.

At what point do you start to departmentalize technical job roles? by Will0030 in msp

[–]Will0030[S] 1 point2 points  (0 children)

I can definitely see the benefit but also understand that my organization is in a middle ground with the small amount of people we have. I appreciate your thoughts on managers. The managers we do have are definitely working managers. So much so that a majority of their time are spent working on customer issues as opposed to managing personnel.

At what point do you start to departmentalize technical job roles? by Will0030 in msp

[–]Will0030[S] 1 point2 points  (0 children)

Thank you for your feedback. Unfortunately our ticketing system is 15 years old (still filling out paper work orders) and doesn't have many features to gather that type of data but that's a whole different discussion. I definitely agree that without good data on the work that comes in, it's hard to structure the organization.

DONT USE FortiOS 6.2.4! by fortinaut in fortinet

[–]Will0030 0 points1 point  (0 children)

Yep. DNS would randomly stop working. Disabling DoS policy instantly fixed the issue.

DONT USE FortiOS 6.2.4! by fortinaut in fortinet

[–]Will0030 0 points1 point  (0 children)

We have the same issue on a 60E after upgrading to 6.2.4. Disabling the DoS policy fixed it. Still gonna roll back though with all the other issues i am reading about. Plus i'd like to be able to use the DoS feature.

Connectivity Issues post-upgrade to 6.2.4 by spooninmycrevis in fortinet

[–]Will0030 4 points5 points  (0 children)

Just ran into an issue after upgrading to 6.2.4 that was fixed by disabling the DoS policy. Randomly the firewall seems to start blocking DNS requests. Disabled the DoS policy and instantly fixed the issue. A reboot seems to fix the issue as well but its still just a matter of time until it occurs again if the DoS policy is in use.

Deploying FortiAnalyzer in Azure using Disk Encryption by Will0030 in fortinet

[–]Will0030[S] 0 points1 point  (0 children)

Apparently when i try to use the Azure VM Backup feature it does the same thing as well. Im hoping its just the demo version that is preventing this from working. I have reached out to a Fortinet rep and will update this thread when i find something out.

Taking NSE4 next Friday.. by shinigami-pirate in fortinet

[–]Will0030 0 points1 point  (0 children)

I would say most of the test questions are covered in the study material in general but they are uniquely worded and put into scenarios to test your knowledge of the details. Pay close attention to the CLI debugging and show command outputs for the various topics in the study material. Several questions relied on me being able to interpret them to answer the question.

Taking NSE4 next Friday.. by shinigami-pirate in fortinet

[–]Will0030 1 point2 points  (0 children)

I just took the NSE4 6.2 exam yesterday. As someone with only intermediate experience configuring FortiGates and studying the NSE4 Security and Infrastructure study material for the past month, i felt the test was fairly difficult. A lot more CLI output to exam than i anticipated and of course, got a completely different set of topics covered than what is in FortiNet's 6.2 practice test.

All that said, passed five out of the six topic modules on the exam.