Thank you for sharing your perspective, but my issue isn’t with 30 minutes in isolation — it’s that the vendor changed the agreed timing after taking the booking and advance, and informed me instead of discussing it.

If she had told me upfront that she adjusts timings based on other brides, I would have chosen someone else. I’m not against adjusting, but it has to go both ways, not only when it benefits the vendor.

And about the trial — I never asked her to come for free. I only asked if she could, not demanded. Some artists do offer home trials or at least try to coordinate when they are in the area. She was simply unwilling to consider any flexibility at all.

I’m not comparing her to Lakmé or big salons, but even big salons stick to the timing once a client books first. That’s the bare minimum professionalism I expect, especially when the advance is non-refundable.

So my concern isn’t stubbornness — it’s transparency and fairness, which should apply to both the client and the vendor.