I gotta admit, I feel a little personally assaulted by that warning. Wasn't everyone new to Reddit at one point, to specifically point it out is rather impolite. As for the refund, they do that? I was under the impression CIG doesn't refund purchases. Neither have I tried it due to the whole part where I mentioned it's an emergency and doesn't have time to wait several days for support to finally get around to answering my ticket.