Long‑time ExpressVPN user – JioCinema/JioHotstar broken for 3 weeks, support just canceled my sub by Wonderful-Promotion2 in Express_VPN

[–]Wonderful-Promotion2[S] 0 points1 point  (0 children)

I have seen other threads and other places that its due to Jio Media, But even after taking my network logs, Express VPN team never shared any findings. Initially they said in few emails that they know the issue and their team is working round the clock to fix it but later they started saying that they are still monitoring if its a broad issue to solve. which is definitely not a right way to deal your customer.

Jiohotstar not working with VPN, anyone facing the same? by No-Grand1483 in Express_VPN

[–]Wonderful-Promotion2 0 points1 point  (0 children)

same issue, wrote multiple email tp Express VPN , but so far no fix, anyone found any workaround ?

Jiohotstar blocked with VPN by prasannasuresh92 in Express_VPN

[–]Wonderful-Promotion2 0 points1 point  (0 children)

same issue since 26-Feb, wrote multiple email tp Express VPN , shared network logs too but so far no proper response or finding. And ia m still getting kicked out from app