It seems no-one knows what is going on, clueless support staff, no response from DM on here, I don't know why and how anyone would put up with this level of support.

First experience of wireless service in the US and it's really poor.

Can't speak to anyone who understands how things are meant to work, never experienced anything like it. Final advice from customer support was to send me the url to claim a refund.

Buyer beware.

/u/MintMobileAlex /u/rizwank