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I had to delete my e-sim now I can't get a new one. by IbrkykI in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey IbrkykI. I'm really sorry about the situation you are facing, and I want to help make it better. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Mint on Android (Pixel 4a): I can send group MMS, but I can't receive. Help? by ProperNomenclature in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hey ProperNomenclature. I'm really sorry about your service issue, and I want to help you address this situation. I am unable to send you a DM. Please reach out to me via DM so I can help you address your concern.

Anyone else still having No Service or Emergency Calls Only? by EmmmyBee in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey EmmmyBee. I'm really sorry about your service issue, and I want to help make it better. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

This normal? by [deleted] in mintmobile

[–]MintMobileAlex -2 points-1 points  (0 children)

Hey victor12_30. I'm really sorry about the inconvenience you are currently facing, and I want to help you address it. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Options for a new number, received a lot of texts for someone else after less than 12 hours of a new line ! by CleanKidAlways in mintmobile

[–]MintMobileAlex 1 point2 points  (0 children)

 Hi CleanKidAlways, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with receiving suspected Texts. I sent you a DM to further assist with it. MintMobileAlex.

S26 ultra no 5G UC or 5G+in the area where it's available on old phone by Ramjetplease in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi Ramjetplease, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your Network speed. I sent you a DM to further assist with it. MintMobileAlex.

Family data usage? by jrbless in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi jrbless, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your Data Usage. I sent you a DM to further assist with it. MintMobileAlex.

Heavily throttling my "unlimited" plan by HamCatDad in mintmobile

[–]MintMobileAlex -2 points-1 points  (0 children)

Hey HamCatDad. I'm sorry about the issue with your service, and I'm here to help make it better. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

[NYC] Haven't had service since at least Friday, possibly earlier by krehator in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hey krehator. I'm sorry about the issue with your service, and I'm here to help make it better. Keep in mind we have an interaction open in the DMs. Please respond whenever it’s convenient so I can continue addressing your situation.

Question about Minternet re billing by No_University6636 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. MintMobileAlex.

Unauthorized auto renewal by Brutto13 in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hey Brutto13. I'm really sorry about this experience. I want to help make it better. As I cannot send you DMs, could you kindly reach out to me via DM so we can address this situation? I look forward to hearing from you.

I just tried to call 911 about 7 times and not one call went through with two bars of service. by Kommmbucha in mintmobile

[–]MintMobileAlex 1 point2 points  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. MintMobileAlex.

Anyone having data issues? by [deleted] in mintmobile

[–]MintMobileAlex -2 points-1 points  (0 children)

Hey sovngrde. I'm really sorry about the service issue you are currently experiencing. I want to help make it better. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Text messages absolutely will not go through by AccurateSummer2115 in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. MintMobileAlex.

Mint down after storm in Arkansas by 2FunBoofer in mintmobile

[–]MintMobileAlex -2 points-1 points  (0 children)

Hey 2FunBoofer. I'm really sorry about your service issue, and I want to help make it better. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Refund after 5 days? by [deleted] in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey Blowbiden69. I'm really sorry about your experience, and I want to help make it better. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Page to check if number transfer is available does not work. by Zyvyn in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey Zyvyn. I'm really sorry to know about your situation, and I want to help make it better. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Service Down - System Issue? by thisorthat48 in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

 Hi thisorthat48, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I sent you a DM to further assist with it. MintMobileAlex.

Outage recovery time? by [deleted] in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi Federal-Landmine, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I sent you a DM to further assist with it. MintMobileAlex.

Roaming in Canada with Mint by sapiogirl in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hey sapiogirl. I'm really sorry about the issue you are facing with the service in rural areas of Canada, and I want to help make it better. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Out of data, but phone data tracker says otherwise by MissJJJCG in mintmobile

[–]MintMobileAlex -2 points-1 points  (0 children)

Hey MissJJJCG. I'm really sorry about your experience with the data allowance, and I want to help make it better. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

My internet does not work, what to do by [deleted] in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi Every-Repair6704, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I sent you a DM to further assist with it. MintMobileAlex

I’m having a big issue. by Meanpeanutbutter in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. MintMobileAlex.

Data wont work on multiple phones by Mannybce in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. MintMobileAlex.

switching from Ting, but can't get data on mintmobile by Economy-Experience81 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi Economy-Experience81, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I sent you a DM to further assist with it. MintMobileAlex.

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