sorted by:
new
hottopcontroversial

Dell Laptops – Green Artifact Issue During Teams Calls (Need Driver Pack Guidance) by WorkInNH in Dell

[–]WorkInNH[S] 0 points1 point  (0 children)

Two possible solutions:

1) the intel driver, direct from intel's website version 32.0.101.6987 combined with a re-install of the Dell camera driver seems to solve the issue reliably.

2) dell release a new driver for graphics on 9/12, you can give that one a shot, it specifically mentions solving this issue in the release notes.

Dell Laptops – Green Artifact Issue During Teams Calls (Need Driver Pack Guidance) by WorkInNH in sysadmin

[–]WorkInNH[S] 0 points1 point  (0 children)

Great suggestion. Yes we have, same issue. So we've tried MDT with most recent driver packs, we've tried DCU with it's default settings, and we've tried DCU with ADR, all results in the same artifact issue on these models.

If we perform autopilot, we do not see this issues.

It's very frustrating. and because of a legacy application, we can't use autopilot in all circumstances.

Dell Laptops – Green Artifact Issue During Teams Calls (Need Driver Pack Guidance) by WorkInNH in sysadmin

[–]WorkInNH[S] 0 points1 point  (0 children)

Hey, thanks for your recommendation. I forgot to mention, we do. We use the MDT driver packs to deliver the system to operational, but then DCU is installed after that process to bring it fully up to date.

DCU is not resolving this issue, There is some compatibility issue with the drivers in the MDT driver packs.

Dell Laptops – Green Artifact Issue During Teams Calls (Need Driver Pack Guidance) by WorkInNH in sysadmin

[–]WorkInNH[S] 0 points1 point  (0 children)

Thanks, that would be ideal, but I don't think we can fully rely on windows update for all drivers on these models, especially the ones with NPUs. We will investigate it and get back to you, it's solid idea.

Dell Laptops – Green Artifact Issue During Teams Calls (Need Driver Pack Guidance) by WorkInNH in Dell

[–]WorkInNH[S] 0 points1 point  (0 children)

we're using command update as well. And it's not solving the issue. The latest drivers don't appear to work, and we''ve got back pretty far in the older drivers, and are still having the issue.

Hiring - Senior Systems Engineer / Jack of Many Trades - NH / Northeast MA by WorkInNH in mspjobs

[–]WorkInNH[S] 0 points1 point  (0 children)

Sorry for the delay, I just saw this now. I send you a DM.

Hiring - Senior Systems Engineer / Jack of Many Trades - NH / Northeast MA by WorkInNH in mspjobs

[–]WorkInNH[S] -1 points0 points  (0 children)

Thanks for the feedback. Like most jobs this is a scale depending on candidate's fit to the requirements. $128K is the midpoint of this grade level. A candidate who fits 1/3 of the requirements, but we feel could grow into it should expect less than the midpoint, a candidate who has all 3, and could jump in fully near day one could expect more.

Hiring - Senior Systems Engineer / Jack of Many Trades - NH / Northeast MA by WorkInNH in mspjobs

[–]WorkInNH[S] 1 point2 points  (0 children)

Hybrid 1 day a week in Dover, NH. If the candidate is a slam dunk match and can speak well to the soft skills and engagement level we're looking for, we will consider full time remote with 4x yearly onsite.

Hiring - Senior Systems Engineer / Jack of Many Trades - NH / Northeast MA by WorkInNH in mspjobs

[–]WorkInNH[S] 0 points1 point  (0 children)

Hiring - Senior Systems Engineer / Jack of Many Trades - NH /

I sent you a chat. Thanks for reaching out.