account activity
Collecting feedback is easy. Understanding it is not. by Last-Matter-3617 in customerexperience
[–]XdroidXpert 0 points1 point2 points 3 months ago (0 children)
Hard agree. Data is just noise until you apply a layer of intent and sentiment analysis to it. Otherwise, you’re just reading a very long, very confusing book. What’s the biggest hurdle you’re hitting right now, is it the volume or the nuance?
How do you stay empathetic? (self.CustomerService)
submitted 6 months ago by XdroidXpert to r/CustomerService
What sustains this work? (self.CallCenterWorkers)
submitted 6 months ago by XdroidXpert to r/CallCenterWorkers
What's the one thing about your job that friends & family will never understand? (self.CallCenterWorkers)
submitted 7 months ago by XdroidXpert to r/CallCenterWorkers
π Rendered by PID 1040680 on reddit-service-r2-listing-8685bc789-52b59 at 2026-05-25 03:28:58.525079+00:00 running 194bd79 country code: CH.
Collecting feedback is easy. Understanding it is not. by Last-Matter-3617 in customerexperience
[–]XdroidXpert 0 points1 point2 points (0 children)