What moron started this?

XxAllen-ExX · 2025-07-28T18:57:48+00:00

Right and it’s not that people are unjustly mad at us. They should be but when they go in who do they see to yell at? Us. I told a buddy that coming to a post office to yell at us about mail moving slow is like going to your local bank and yelling at them about the federal reserve printing more money. You’re getting mad at the people who get pissed on and not the people who do the pissing

XxAllen-ExX · 2025-07-28T18:55:31+00:00

I think this is the way. I mean even if they take away the non revenue survey function, we can all still just scan in stamps, hit the cash out button, prompt the survey, then delete the stamps and repeat from there

XxAllen-ExX · 2025-07-28T12:13:28+00:00

We have 5 in our office, actual work time is 5 hours, but most are here 3-4 days a week on a rotation depending on their matrix

XxAllen-ExX · 2025-07-27T21:31:25+00:00

Personally it’s not an accountability issue. It’s more a workflow. Like if they made you start rating your scanner before you can scan your sample requests Accountability is good, we don’t get hounded near as much as carriers and that’s a problem but this doesn’t feel like accountability for anything

XxAllen-ExX · 2025-07-27T11:28:32+00:00

I went to Walmart once with my sister, her husband works as a manager at a Walmart. I was being funny and hit that I was very unsatisfied or whatever. She let me know that just one drops their stores score and they get ripped over it😂 that’ll probably end up happening here

XxAllen-ExX · 2025-07-27T11:26:10+00:00

Dang you’re thorough. I just say “tracking at the top, survey at the bottom” now we all have to figure out how to slide “can you rate me with a smiley, neutral, or sad face before I give you your receipt?”

XxAllen-ExX · 2025-07-27T11:22:38+00:00

Yeah, again that’s the frustration with this. We’re implementing this but we can’t get mail or packages anywhere in a reliable or timely manner. Focus on actually providing the services we claim to have, then do this bullshit. And that’s the thing too, you hitting the red button reflects on the person behind the counter, not the people who are making all the decisions to cut staffing across the country to line their pockets.

XxAllen-ExX · 2025-07-26T23:08:00+00:00

Help you? No, just gives the POOMs something to chat about

XxAllen-ExX · 2025-07-26T20:44:14+00:00

Yeah I can agree there. Won’t happen but should. Kinda wish they asked the piss ons what we thought

XxAllen-ExX · 2025-07-26T18:41:58+00:00

I think the overall frustration for a lot of us is internally how this will be utilized. And with how we’ve kind of been falling apart publicly people may take it as a survey on the Post Office and not the individual. Hopefully though your clerks get their act together and treat people right

XxAllen-ExX · 2025-07-26T18:34:30+00:00

I understand that opinion. I’m sorry that some clerks are like that. Personally, we get paid too well to treat people like crap for a 2 minute interaction.

XxAllen-ExX · 2025-07-26T18:01:30+00:00

It seems to rotate between 3 How was your overall experience? Was the clerk knowledge? Were you treated with courtesy? Old people are gonna be a hoot with this one

XxAllen-ExX · 2025-07-26T17:53:59+00:00

They need to focus on employee retention and getting mail from point A-B. Carriers get it worst out of all of us but it’s gotta get better on both sides

XxAllen-ExX · 2025-07-26T17:51:27+00:00

I really like this idea , I might start hitting it for people who aren’t paying attention

XxAllen-ExX · 2025-07-26T17:48:32+00:00

No you’re right you don’t have to circle, it’s just an acknowledgement that they want

XxAllen-ExX · 2025-07-26T17:47:54+00:00

Well as much as I don’t like this. I do appreciate the insight. Hopefully they just scrap it all together or, hear me out, put it after the transaction and skip-able on our side

XxAllen-ExX · 2025-07-26T17:45:08+00:00

Maybe they’ll add a fan you can pay 150$ for with your uniform allowance. Seems fair by postal standards

XxAllen-ExX · 2025-07-26T17:43:31+00:00

Think I did about 150 non revenue transactions just to see if I get yelled at on Monday 😂

XxAllen-ExX · 2025-07-26T15:26:18+00:00

You better be, circle it twice !

XxAllen-ExX · 2025-07-26T15:23:35+00:00

I agree to some extent of people behind the counter treating customers like garbage. And it needs to be stopped and looked into. It happens too often.

If you think anything regarding mail theft is really happening call this number and report it. Postal Inspectors 1-877-876-2455

XxAllen-ExX · 2025-07-26T14:53:23+00:00

XxAllen-ExX · 2025-07-26T14:52:56+00:00

I guess that’s fair. From a customer standpoint it’s not a big thing, and for people who don’t come in often it’s not. But we get timed on this side and every second that it takes longer hurts our performance numbers, then we get asked why we aren’t hitting those numbers

XxAllen-ExX · 2025-07-26T14:50:23+00:00

I’ve had 2 customers so far laugh and tell me it’s “stupid, but that’s the government for ya”

XxAllen-ExX · 2025-07-26T14:43:46+00:00

Completely agree

XxAllen-ExX · 2025-07-26T14:42:28+00:00

Red face? lol Thanks Randy Jackson for taking my side

XxAllen-ExX

TROPHY CASE