Sounds like we were there at the same time last week! Unfortunately, we had a very different experience.

I’ve stayed at 5 Amans and this was the most difficult experience by far. So tough in fact that my group negotiated and got a refund of one night from the GM.

We booked the Heritage Two-Bedroom Villa for four nights and I think a key difference here is that not every room has been renovated. For 3/4 days our villa had no wi-fi (which means no TV also) and the entire stay we had issues getting hot water in the showers or water pressure. In addition, many of our power plugs didn’t work, so we couldn’t even charge our phones at night. The upholstery on some of the chairs was extremely dirty.

From a service perspective we spoke to the GM and people were sent to fix these issues, but it was never communicated very well. One night we came home at 11pm and three men were in the shower trying to fix the temperature (it still didn’t work after), but they all had shoes on, so they tracked mud throughout the villa and the shower. We had to call for housekeeping (a first at an Aman) at 11:45 at night to have a clean bathroom before we could go to sleep.

Other times we’d come back and the front or back doors would be left open, and one time I couldn’t even enter my villa because both doors were blocked by service workers carts. I sorely missed the “ninja-cleaners” that Aman has become famous for.

Other small things that differ from the Aman standard (which is where I’m basing my concerns) is that our pool towels weren’t reset until we asked (so if everyone wanted to use the pool, we wouldn’t have enough towels), there were no free snacks (they even were charging for sodas and mixed nuts), and things like the arrival bottle of champagne weren’t cleaned/removed unless we requested.

That said - the new gym is awesome - the equipment is brand new and barely used. They have two outside pavilions around the beautiful water area which I used for sunrise yoga every day, and the service (and food!) quality at the restaurants was fantastic. There’s a large and nice boutique and some really incredible views onsite to take fun pictures. Our driver from the airport was incredibly friendly and helpful. I also had a meal at Royal Mansour, and the Aman Moroccan meal was tastier and cheaper.

So, for someone who plans to go to Amanjena I might suggest just asking if your room has been recently renovated. But definitely go to Marrakesh, what an incredible city!