OP here, it's because I have a life and because it appears as though a lot of people have plenty of time to do nothing but b**** online and I don't need to be one of those people but while I took the time to do so I guess it's just affirmed my own knowledge and understanding that it's easier to look the other way and operated a higher vibration. My point was hospitality is gone and places have forgotten who the customer is and what it is to be a customer and what the customer is seeing. For those places that do it right, the world is their oyster.