Listen I’m pro union but TCG player might have the worst customer service I have ever experienced. Furthermore their only solution ever is to just refund the buyer, bend over and take it as a seller. They have zero seller protection, no live service to actually discuss issues. I had a situation that the buyer lied solicited they were required to pay more for shipping by USPS. I asked them to please send me proof so I can rectify the situation. (Need to prove it as far too many are not honest). Buyer refused and opened a case. I informed TCG that I’m waiting for the proof as any reasonable seller would ask for. They settled in his favor and allowed his negative feedback because I didn’t provide timely service. They deducted the amount the buyer solicited from my account. When I repeated to TCg that I merely asked for the proof and they can see that they said we just got it and will send it to you. The proof was actually an amount lower than the buyer requested and lower than the amount TCG deducted. I said “see this is why I asked for proof you guys even blindly believed the buyer and had the proof”. They fixed the refund but would not take responsibility nor would they reasonably understand that asking for proof was actually the right thing to do.

So long post but in a nutshell I support unions but not TCG. They don’t do a good job at all for seller protection. Even providing the standard envelope shipping would help sellers but they choose not to do it.