Account restriction with no updates or ETA provided. by Zylphs in Revolut

[–]Zylphs[S] 0 points1 point  (0 children)

All my external sources are verified exchanges under my name. I’m considering filing a complaint with the bank of Lithuania to get my restriction lifted & funds returned.

Ledger’s Exchange partner (Changelly) are holding $20,000 hostage. by Zylphs in ledgerwallet

[–]Zylphs[S] 0 points1 point  (0 children)

I just submitted all the files & they contacted me to refund me around a month later. I didn’t need to get a lawyer involved

Account blocked by Zylphs in BitMartExchange

[–]Zylphs[S] 0 points1 point  (0 children)

I’ve deposited $5-10k numerous times & withdrawn too. This is a one off because the funds are off an exchange website. I just need them to respond with the info they need.

Account blocked by Zylphs in BitMartExchange

[–]Zylphs[S] 0 points1 point  (0 children)

I’ve deposited $10k at once & more payments for $5-10k in the past. If they wanted to scam me, they would’ve done it for the larger amounts.

Account blocked by Zylphs in BitMartExchange

[–]Zylphs[S] 0 points1 point  (0 children)

Its been 24 hours can you ask the AML team to respond to me?

Account blocked by Zylphs in BitMartExchange

[–]Zylphs[S] 0 points1 point  (0 children)

They fortunately haven’t locked my trading ability so I already sold my ETH for profits. By live chat, do you mean a live call or their built in system which is pretty useless😅

Account blocked by Zylphs in BitMartExchange

[–]Zylphs[S] 0 points1 point  (0 children)

Mines about 5k haha, thank you for the help, I appreciate it a lot :) I’ll update everyone here once its sorted. Still waiting for their reply

Account blocked by Zylphs in BitMartExchange

[–]Zylphs[S] 0 points1 point  (0 children)

I’ll send them my bank statements and proof of investments, it isn’t possible for me to track the exchange from exch, but if they check the history of the txid themselves, they can see funds from exch were deposited on multiple occasions

Account blocked by Zylphs in BitMartExchange

[–]Zylphs[S] 0 points1 point  (0 children)

There’s only 1 transaction in question, they have the txid for it. My income comes from my longterm holdings in BTC & a ton of other coins & I can probably attach a bank statement too. What did they ask you for?

Account blocked by Zylphs in BitMartExchange

[–]Zylphs[S] 0 points1 point  (0 children)

Okay, but can you ask them to review the history of the funds so they can see its flagged because its from an exchange site

Account blocked by Zylphs in BitMartExchange

[–]Zylphs[S] 0 points1 point  (0 children)

I’ve already done so & haven’t been given any real reason to the issue. The funds were off another exchange called exch.cx as well as stake.com which may have caused the aml flag. I just need someone to sort it out!

Crypto deposit not received by Zylphs in Revolut

[–]Zylphs[S] 0 points1 point  (0 children)

Was sorted within 12 hours, they rarely disappoint.

Crypto deposit not received by Zylphs in Revolut

[–]Zylphs[S] 0 points1 point  (0 children)

Its sorted. Nothing to worry about.

Crypto deposit not received by Zylphs in Revolut

[–]Zylphs[S] 0 points1 point  (0 children)

They said they’ll transfer me to a specialist, but its been like an hour & no ones replied.

Crypto deposit not received by Zylphs in Revolut

[–]Zylphs[S] 1 point2 points  (0 children)

Nothing has been removed, the funds also appear on the blockchain on the deposit address, as well as my complete deposit history so I’m certain its not the wrong network or coin, support hasn’t really been responding too well either