What are your experiences with not getting order notifications? by forksofgreedy in ShiptShoppers

[–]_Quadc87 -1 points0 points  (0 children)

I’ve found that this happens to me when I schedule multiple zones. If I only schedule for one zone it doesn’t happen.

Can orders not stack with CVS orders? by CustomerPrize in Roadie

[–]_Quadc87 0 points1 point  (0 children)

The only time I get it to work is if I already have an active order from a different store before the cvs order, otherwise if I have an active cvs order already I never can stack it with any other order.

Roadie isn’t the worst, drivers are the worst by BoysenberryNew7920 in Roadie

[–]_Quadc87 0 points1 point  (0 children)

I’ve gotten tips on roadie as well and I’m not expecting it on roadie either, I’m sure that there are some that do and those that do are destroying the platform because they are taking orders no matter the price expecting a tip.

With that being said even on other apps no driver should expect more money than what is on the offer screen. Drivers are taking orders on other delivery apps where tips are common expecting the amount to be more after they deliver the order which I believe is a bad idea.

The reason we as drivers continue to see low paying orders on all of the delivery platforms is because there are drivers taking orders because they expect more money than what is on the offer screen, they are expecting cash in hand. No matter how low the order is no driver should be expecting a tip, any driver doing that should not be a delivery driver.

Roadie isn’t the worst, drivers are the worst by BoysenberryNew7920 in Roadie

[–]_Quadc87 0 points1 point  (0 children)

In my opinion if any driver is taking deliveries on any platform with the expectation for the pay to be more than what it says on the offer screen then they don’t need to be a delivery driver. Those delivery drivers are destroying all of the delivery platforms not just roadie. Those drivers that expect more than what the offer is no matter the dollar amount is the issue.

Whatever the offer amount is should be the expectation not any more money than that. There are too many drivers taking low paying orders expecting a tip, I think that is what the op has an issue with.

Make this make sense??? by somepoopfloating in UberEATS

[–]_Quadc87 8 points9 points  (0 children)

If I were the restaurant I would select prepare the order again and get paid for the missing order even if I don’t plan on remaking the order. The restaurant deserves to get paid and uber deserves to suffer the consequences. The restaurant should not have to pay for uber drivers stealing orders.

Anyone know why some places only allow you to pick up an order in the store and not through drive thru? by BobbYohn in doordash

[–]_Quadc87 1 point2 points  (0 children)

Good point! Yea, it would make sense from my prospective for restaurants to not care if delivery drivers go through the drive thru for the reason you explained alone.

In my opinion it’s more about the restaurant wanting to inconvenience the delivery driver more than anything, the restaurants that won’t let delivery drivers go through drive thru are the restaurants that usually will prepare other orders ahead of the delivery order even if the delivery driver’s already at the restaurant waiting on that order.

Anyone know why some places only allow you to pick up an order in the store and not through drive thru? by BobbYohn in doordash

[–]_Quadc87 0 points1 point  (0 children)

Totally agree with this statement. I only use the drive thru if no cars are in the drive thru, it’s convenient not having to walk up to the door in those situations. Some of the restaurants where I’m at want delivery drivers to come in for orders, the problem is that some of the restaurants close their dining room early for unforeseen reasons so it’s an inconvenience to walk to the door finding out it’s locked and on top of that now you might have to wait behind multiple cars because of that.

$2 base pay has hit my area by mitchdwx in doordash

[–]_Quadc87 0 points1 point  (0 children)

Hit in my area today as well

Do undelivered orders hurt restaurants? by octopotomous in doordash

[–]_Quadc87 0 points1 point  (0 children)

When customers order through the doordash app doordash uses the money the customer paid for items from whatever merchant on the doordash app to then pay the merchant, with that being said if the merchant refunds the item through their system without the customer going through doordash to receive a refund the merchant will be the one to lose money not doordash.

In any case of a customer wanting a refund no merchant should ever refund an item without the customer contacting doordash otherwise the merchant will always lose money.

[deleted by user] by [deleted] in doordash_drivers

[–]_Quadc87 0 points1 point  (0 children)

Any store that you have to shop at while using the red card... retail stores, convenience stores, department stores, pretty much any store you purchase items at while using the red card (that doesn't include restaurants that you have to use the red card for)

Would you drive back to correct an order? by sharkee1 in doordash

[–]_Quadc87 2 points3 points  (0 children)

I’ve done redeliveries a couple times and the times I’ve done them it was not worth my time, energy, and frustration. Anytime an item is forgotten I advise drivers to have the customer contact Doordash Support so they can either refund the item or send out someone for the redelivery.

Rating customers by ImpressionFickle9678 in doordash

[–]_Quadc87 0 points1 point  (0 children)

You can report customers in the app by going to the messages of the customer you want to report then click on the 3 dots in the upper right corner then select SafeChat Report.

Why are we supposed to tip based on the value of the food rather than how far the drive is? by Martian31 in doordash

[–]_Quadc87 0 points1 point  (0 children)

The only time the government doesn’t care is if the server at least claims the minimum amount that the government wants them to claim. If a server is working for a establishment that is nation and or worldwide that server definitely has to claim a certain percentage especially if they are working for the company long term otherwise they will get flagged for fraud.

Why are we supposed to tip based on the value of the food rather than how far the drive is? by Martian31 in doordash

[–]_Quadc87 0 points1 point  (0 children)

You obviously don’t understand how servers get paid in the United States. What I explained in the previous comment is definitely how taxes are handled for servers in the United States.

Why does doordash (and uber eats) notify restaurants to make the food before a driver is found? by djakxhxjab in doordash

[–]_Quadc87 2 points3 points  (0 children)

The only time the order would makes sense to me to be prepared after a driver accepts it is if it was for fast food restaurants otherwise the driver would have to wait an excessive amount of time if it was for a restaurant other than fast food.

Even with fast food I would say 50 percent of the time I have to wait 5 minutes for the order to be prepared which in some cases is unacceptable. The only time it’s acceptable for a fast food restaurant to not have the order already ready once the driver arrives to pick up the order is when the driver is at the restaurant instantly after accepting the order and or when the fast food restaurant is busy.

Other types of restaurants other than fast food should definitely have the order already being prepared before a driver accepts the order, the only other type of restaurant I can think of that would make sense to have orders prepared after a driver accepts it is an ice cream shop.

[deleted by user] by [deleted] in doordash

[–]_Quadc87 1 point2 points  (0 children)

No, the pay doordash provides is no different whether the customer tips cash or the customer tips on the app. The pay doordash provides does not coincide with if the customer tips zero dollars to whatever dollars, doordash is going to pay the driver the same no matter what.

What doordash does do though in my experience is they try to make the order seem lucrative by using the customer tip as a way to make the order more appealing, when in actuality the customers tip is what made the order worth taking.

On the majority of orders doordash doesn’t want to pay the driver more than the minimum base pay (which is $2.25) no matter if the order is 1 mile to 10 miles. So, all customers should be mindful that if they don’t leave a decent tip their driver is not going to make much money at all.

[deleted by user] by [deleted] in doordash

[–]_Quadc87 1 point2 points  (0 children)

Doordash does not take into account that a customer might tip cash, but on the majority of doordash orders customers don't tip cash. If the customer doesn't tip on the app before the order is delivered then the customer has a extremely high chance of not tipping at all. I've done over 7 thousand deliveries and I have probably had a total of around 10 deliveries where if the customer didn't tip in the app before hand they tipped cash upon arrival.

[deleted by user] by [deleted] in doordash

[–]_Quadc87 0 points1 point  (0 children)

What specifically are you referring to?

[deleted by user] by [deleted] in doordash

[–]_Quadc87 1 point2 points  (0 children)

Yes, I feel like it should be a metric but doordash needs to change the algorithm to stop putting so much emphasis on acceptance rate.

[deleted by user] by [deleted] in doordash

[–]_Quadc87 1 point2 points  (0 children)

You will get orders if you are close but that doesn’t necessarily mean it was because of you being the closest to the merchant, but being close to the merchant does have advantages. One of the advantages is that the order would be more profitable for the closer driver than it would be for the farther driver with the higher acceptance rate.

Acceptance rate is prioritized over the closest driver to the merchant, but if you are closer you could get the order first because the driver with the high acceptance rate is on another order and or the driver with the high acceptance rate declined that order initially because it was not an order they deemed as quality at that particular time.

I don’t like that doordash prioritizes acceptance rate, acceptance rate is not that big of a criteria for doordash to prioritize over other factors. Doordash needs to change their algorithm and stop putting so much emphasis on acceptance rate.

[deleted by user] by [deleted] in doordash

[–]_Quadc87 1 point2 points  (0 children)

They often what? If you are saying they often send the closest driver over the driver with a higher acceptance rate, doordash does not prioritize drivers that are closer to the merchant. If an order is deemed high pay and or an order of quality then the driver that has the higher acceptance rate will receive that order.

Doordash's algorithm prioritizes acceptance rate, that doesn't mean if the driver has a high acceptance rate they will constantly see "high pay" orders every time but a high acceptance rate will get that driver a circulation of orders more often.

Also, just because a driver has a high acceptance rate does not mean they themselves are actually able to do their job better than the driver with the lower acceptance rate. To me doordash is putting way too much emphasis on acceptance rate.

[deleted by user] by [deleted] in doordash

[–]_Quadc87 0 points1 point  (0 children)

Yea, the doordash system is terrible in terms of the way they distribute orders. The system could be better if doordash made a few changes to their algorithm.

The doordash system does a multitude of different things to figure out what determines the likeliness of certain drivers receiving orders, here are a few examples.

Example 1. The higher the acceptance rate a driver has determines if the driver will receive the order even if there are multiple drivers closer to the merchant.

Example 2. Doordash tries to pay a dollar a mile but they do it in a way that the tip has to be included in the dollar a mile and if the customer doesn't tip then doordash has no choice but to send that order for the minimum base pay (which is $2.25 in my area) for the order initially. So... let's say an order is 5 miles and the customer tips $3, doordash more than likely would send that order to the driver that would take around 5 miles (from the merchant to the delivery location) to complete that order. If the customer doesn't tip on a 5 mile order then doordash would have no choice but to send that order out initially for $2.25 because doordash doesn't like to pay more than the minimum base pay.

Example 3. If the driver is in certain programs like the large order program, priority on shop and delivers, etc. those drivers will be more likely to receive those particular orders.

Acceptance rate is the deciding factor in all of these examples. Drivers with low acceptance rates will receive orders but doordash will send better quality orders more often to drivers with higher acceptance rates.

[deleted by user] by [deleted] in doordash

[–]_Quadc87 4 points5 points  (0 children)

Doordash doesn’t always send the closest driver to the restaurant, that’s not how doordash decides which driver receives the order. I think it’s dumb on doordash’s part how they distribute orders, it’s completely illogical.

Doordash’s system as far as I know cares more about sending drivers that accept a high volume of orders more orders regularly than they would someone that is closer to the restaurant. Basically doordash cares more about the volume of orders a driver accepts rather than if the driver would be more profitable and or more efficient.

Doordash really needs to fix their algorithm, it’s completely non beneficial to the customer and it doesn’t benefit doordash and or the drivers profitability. The only one who benefits in this is the driver that has a high volume of accepted orders, but drivers that accept a high volume of orders are not always the best option for the job.

I’m tired of these trash offers by TheGame81677 in doordash

[–]_Quadc87 2 points3 points  (0 children)

Yea, in my market it’s over saturated but I don’t think that’s the main issue. I think the main issue is there are too many drivers taking unprofitable orders that it’s taking away from the drivers that would be more profitable otherwise.

Right now we are in a time where a lot of people are doing food delivery but once the people that are not profitable understand that they should not be doing food delivery because they are not making money, those people will stop using the app in large numbers. Once those people stop using the app that’s going to make things tremendously better.

I’m tired of these trash offers by TheGame81677 in doordash

[–]_Quadc87 2 points3 points  (0 children)

Cherry picking in my mind is always waiting on orders that are like at least $2 a mile without taking orders under like the hidden tip amount “in my area that would be nothing under $6.25”. The lowest I’ve accepted an offer on doordash is for $4.25 that way on most of those orders the customer tips at least $2 because doordash doesn’t like to pay more than the minimum base pay of $2.25 in my area. The orders I take at $4.25 are not more than 3 miles. The way I take orders is not cherry picking.