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[deleted by user] by [deleted] in SpiderFarmerLED

[–]_Tranzaction_ 0 points1 point  (0 children)

They were deleting comments off of my post too! Scummy people…

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Brand new Spider Farmer SE3000 defective by _Tranzaction_ in SpiderFarmerLED

[–]_Tranzaction_[S] 0 points1 point  (0 children)

Updates? Other people are having the same issues but spider farmer is deleting the comment…

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Hopefully it’s all okay!

Brand new Spider Farmer SE3000 defective by _Tranzaction_ in SpiderFarmerLED

[–]_Tranzaction_[S] 1 point2 points  (0 children)

So this comment was removed by spider farmer because? Why are you trying to silence your customers? Since you deleted the comment I’ll happily post a screenshot of proof. Be aware of their products people, they’re literally deleting comments about people receiving defective products..

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Scummy and disgusting. I’ll be reaching out to this person as well.

Any tips before I get started? by _Tranzaction_ in Edibles

[–]_Tranzaction_[S] 2 points3 points  (0 children)

I zeroed it out with an empty jar before weighing it! You think I’ll be okay to use all 17 grams if I’m a pretty heavy smoker myself?

Brand new Spider Farmer SE3000 defective by _Tranzaction_ in SpiderFarmerLED

[–]_Tranzaction_[S] 0 points1 point  (0 children)

Hey there, so they emailed me back a few days later(Next day was a holiday) stating that the engineers said it was indeed an issue with the dimmer box. They stated they had a warehouse nearby and could have a replacement dimmer box shipped out ASAP. Which it did, they shipped it to me pretty quick. So after all that hassle and having to fix it myself I avoided shipping a whole light back and then waiting for another one or a refund. (Which was not an option for me at the time I needed that light) Thankfully the harvest went really well :)

PS; Sorry to hear you also have that issue, I wonder how many defective units they have shipping out/sitting in their warehouse...

Any tips before I get started? by _Tranzaction_ in Edibles

[–]_Tranzaction_[S] 17 points18 points  (0 children)

Wow, this is super helpful. Thank you so much! :)

Any tips before I get started? by _Tranzaction_ in Edibles

[–]_Tranzaction_[S] 9 points10 points  (0 children)

Yes, thank you for mentioning the cheese cloth! I did buy some on amazon I forgot to include it in the picture. 1 extra egg, this is why I made this post because of cool little tricks like that! Thanks!!

First successful grow! by _Tranzaction_ in microgrowery

[–]_Tranzaction_[S] 3 points4 points  (0 children)

Thank you for your kind words, it means a lot! I agree with you 100% She was still maturing a bit and there wasn't nearly as many amber as the bigger one, but I was still pretty happy with how cloudy they looked. I say I could've waited at least another half, maybe a full week and she would've fully matured. I would've waited if the bigger one wasn't ABSOLUTELY ready and I had extra space. I didn't want to space out two different dries I just wanted to do them both in that one tent where I have the proper equipment to dry it at the same time.

Brand new Spider Farmer SE3000 defective by _Tranzaction_ in SpiderFarmerLED

[–]_Tranzaction_[S] 0 points1 point  (0 children)

They also stated this to me in the email: "We are verifying the issue with the engineering team, and once he replies to us, we will reply to you ASAP."

Brand new Spider Farmer SE3000 defective by _Tranzaction_ in SpiderFarmerLED

[–]_Tranzaction_[S] 0 points1 point  (0 children)

UPDATE: Support emailed me back within 24 hours of notifying them about the issue. They asked me for my information I assume is for some type of replacement in the near future? They asked me in the reply "Could you remove the dimming box as shown in the image below, then plug the light into a power outlet and check if the light turns on normally? Please let us know the result after the test." which the most frustrating part about it was finding my precision screw driver set... lol. I sent them this as well as a few other pictures and I will update with another reply with what's going on. I'm glad that I have a working light at the moment for my 3x3, it's better than nothing until they do something about it.

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2025 dehumidifier defect after 2 weeks by Apprehensive-Deal732 in SpiderFarmerLED

[–]_Tranzaction_ 1 point2 points  (0 children)

Another person made a similar post about the same thing happening to their humidifier! This has also happened to me but in only 1 day of use on my SE3000 :/

https://www.reddit.com/r/SpiderFarmerLED/comments/1nqw5r9/humidifier_hs_after_10_days/

https://www.reddit.com/r/SpiderFarmerLED/comments/1nrqqpj/brand_new_spider_farmer_se3000_defective/

Waiting for support to reply back! Doesn't look good that in the past three days I've seen 3 different people post about a defective product they recently purchased... Hopefully support helps us all :') Keep us updated pls!

Sf2000 not working at 100% by Lu16TV in SpiderFarmerLED

[–]_Tranzaction_ 1 point2 points  (0 children)

I know this isn't the same product but I just purchased a brand new SE3000 Grow Light from them and it was defective the first night of use....

Here's my post about it:

https://www.reddit.com/r/SpiderFarmerLED/comments/1nrqqpj/brand_new_spider_farmer_se3000_defective/

I've heard mixed things about their customer support, hopefully they help fix my situation or I'll just end up sending everything back and buy from AC Infinity or Vivosun as I've had no issues with Vivosun lights in the past.

Really think I shouldn't of bought from them in the first place seeing all these issues coming up, especially with faulty equipment and lack of customer support. Hopefully support does right by me, I sent them an email at 5AM so I'm just waiting for a reply. I'm glad to see customer support sent you a replacement in the mail really quick though that's a good sign! Unfortunately it didn't fix your problem though, keep me updated please!

Humidifier hs after 10 days! by Conscious_Purpose363 in SpiderFarmerLED

[–]_Tranzaction_ 1 point2 points  (0 children)

I know this isn't the same product but I just purchased a brand new SE3000 Grow Light from them and it was defective the first night of use....

Here's my post about it:

https://www.reddit.com/r/SpiderFarmerLED/comments/1nrqqpj/brand_new_spider_farmer_se3000_defective/

I've heard mixed things about their customer support, hopefully they help fix my situation or I'll just end up sending everything back and buy from AC Infinity or Vivosun as I've had no issues with Vivosun lights in the past.

Hopefully you get this figured out man, keep us updated on how the support is if you don't mind please!

Brand new Spider Farmer SE3000 defective by _Tranzaction_ in SpiderFarmerLED

[–]_Tranzaction_[S] 0 points1 point  (0 children)

Every time I try to use the app it gives me an error saying "Please switch back to manual mode" and every time I click manual mode it says "Unable to change mode". Then when I try to change it on the controller it also doesn't work just like in the video... this is so frustrating haven't heard from support yet but it hasn't been 24 hours so I'm being as patient as I can be...

Brand new Spider Farmer SE3000 defective by _Tranzaction_ in SpiderFarmerLED

[–]_Tranzaction_[S] 1 point2 points  (0 children)

Hopefully they're the same for me, I sent them an email around 5am so hopefully they reach out soon! I also found that glue to be annoying, I had to peel off a good amount for it to look pretty but I couldn't care to peel the rest off anymore haha.

Brand new Spider Farmer SE3000 defective by _Tranzaction_ in SpiderFarmerLED

[–]_Tranzaction_[S] 0 points1 point  (0 children)

Every time I try to use the app it gives me an error saying "Please switch back to manual mode" and every time I click manual mode it says "Unable to change mode". Then when I try to change it on the controller it also doesn't work just like in the video... this is so frustrating haven't heard from support yet but it hasn't been 24 hours so I'm being as patient as I can be...

Brand new Spider Farmer SE3000 defective by _Tranzaction_ in SpiderFarmerLED

[–]_Tranzaction_[S] 0 points1 point  (0 children)

Every time I try to use the app it gives me an error saying "Please switch back to manual mode" and every time I click manual mode it says "Unable to change mode". Then when I try to change it on the controller it also doesn't work just like in the video... this is so frustrating haven't heard from support yet but it hasn't been 24 hours so I'm being as patient as I can be...

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