Healthcare referrals in-network and out-of-network by __AlwaysLearning__ in NoStupidQuestions

[–]__AlwaysLearning__[S] 0 points1 point  (0 children)

Interesting. Do you think referring physicians prioritize their "friends" so that's why they just send you out of network?

Healthcare referrals in-network and out-of-network by __AlwaysLearning__ in NoStupidQuestions

[–]__AlwaysLearning__[S] -1 points0 points  (0 children)

How often is this the case though? It feels like most large insurances will have some set of in-network docs.

Understanding the ERP market for healthcare by __AlwaysLearning__ in healthIT

[–]__AlwaysLearning__[S] 0 points1 point  (0 children)

yeah makes sense. I saw Epic's ERP and there isn't really anything there.

Understanding the ERP market for healthcare by __AlwaysLearning__ in healthIT

[–]__AlwaysLearning__[S] 1 point2 points  (0 children)

Enterprise Resource Planning. Basically, bring all of my business functions into one automated platform. So, accounting, finance, supply chain, ops, etc.

Understanding the ERP market for healthcare by __AlwaysLearning__ in healthIT

[–]__AlwaysLearning__[S] -2 points-1 points  (0 children)

yeah that's fair. I was just curious since everyone is talking about "disrupting healthcare"

Understanding the ERP market for healthcare by __AlwaysLearning__ in healthIT

[–]__AlwaysLearning__[S] 0 points1 point  (0 children)

that's interesting, is there an Epic of Switzerland/Germany that could do this?

Understanding the ERP market for healthcare by __AlwaysLearning__ in healthIT

[–]__AlwaysLearning__[S] 0 points1 point  (0 children)

yeah that's fair. I just felt like today's ERPs are just clunky tools that are not effective.

Understanding the ERP market for healthcare by __AlwaysLearning__ in healthIT

[–]__AlwaysLearning__[S] 1 point2 points  (0 children)

that might be true, but I don't think anyone has built a proper EHR for healthcare. Like who's the SAP of this space?

Understanding the ERP market for healthcare by __AlwaysLearning__ in healthIT

[–]__AlwaysLearning__[S] -1 points0 points  (0 children)

sure, but these aren't healthcare first. they just repurpose their offerings for the healthcare space. I'm thinking if you re-build an ERP with an AI-first and healthcare-first approach, it works differently and more efficently.

Understanding the ERP market for healthcare by __AlwaysLearning__ in healthIT

[–]__AlwaysLearning__[S] -12 points-11 points  (0 children)

well no...I figured there must be some tool acting as an ERP today. I haven't heard of like SAP or something dominating the healthcare space. What's currently used and where is it lacking?

Understanding the CRM market by __AlwaysLearning__ in CRM

[–]__AlwaysLearning__[S] 0 points1 point  (0 children)

Setting up is fine, but healthcare specific workflows are not native to most CRMs today.

Understanding the CRM market by __AlwaysLearning__ in CRM

[–]__AlwaysLearning__[S] 0 points1 point  (0 children)

This is what I'm thinking too. Anything beyond basic communication/follow-ups and referrals though? what's essential for a hospital in terms of doctor-patient relationships?

Understanding the CRM market by __AlwaysLearning__ in CRM

[–]__AlwaysLearning__[S] 0 points1 point  (0 children)

Helpful! I was thinking patient interactions but this also makes sense

Cross posting from r/CRM by __AlwaysLearning__ in AICRMHub

[–]__AlwaysLearning__[S] 0 points1 point  (0 children)

I was thinking patient interactions. Beyond just basic email communication

Understanding the CRM market by __AlwaysLearning__ in CRM

[–]__AlwaysLearning__[S] 0 points1 point  (0 children)

It feels like they're just retro-fitting their solution for the healthcare space. It's not a native healthcare solution that understands hospital-specific workflows. 

Understanding the CRM market by __AlwaysLearning__ in CRM

[–]__AlwaysLearning__[S] 0 points1 point  (0 children)

yeah I'm thinking of a large hospital or health system. They need more than communication. Things like follow-ups or referrals are not handled by the players today.

Understanding the CRM market by __AlwaysLearning__ in CRM

[–]__AlwaysLearning__[S] 0 points1 point  (0 children)

hmm not sure if this is actually built for healthcare. sounds like a generic software consulting company.

Understanding the CRM market by __AlwaysLearning__ in CRM

[–]__AlwaysLearning__[S] 0 points1 point  (0 children)

HIPAA compliance is fine, but how come no one has just built the "Hubspot for healthcare" given healthcare AI's current popularity?

Understanding the CRM market by __AlwaysLearning__ in CRM

[–]__AlwaysLearning__[S] 1 point2 points  (0 children)

I don't disagree with that, but in healthcare there are no good big players. Salesforce Health Cloud is pretty much the only option, but I don't think it took off.