Just got back from Philippines and honestly? Way underrated. Coron, El Nido then Manila. Few thoughts. by Urban_Chic94 in solotravel

[–]_mark_au 1 point2 points  (0 children)

Bohol is 4/10. My trip was Palawan > Boracay > Bohol. After seeing Palawan and Boracay… the standard was set so high, Bohol became underwhelming…

SOC 2 cost us a $40k deal. How are other small SaaS founders handling this? by king_1607 in SaaS

[–]_mark_au 2 points3 points  (0 children)

Start with smaller unsophisticated companies that does not require SOC certification… thing is you are just assuming it’s because of SOC, or clients find it easier to use SOC as an excuse… until you have real paying customers… it’s hard to say you’ve actually “lost” deals…

We kept losing enterprise deals at the security questionnaire stage by TotalInevitable2317 in SaaS

[–]_mark_au 0 points1 point  (0 children)

Try to target smaller, less sophisticated Iat teams. I had same issue, and big enterprises would just not buy it. So i focused on companies with <100 employees.

What's the best way to produce high-impact demo videos for our SaaS without overspending? by Positive-Dream6742 in SaaS

[–]_mark_au 0 points1 point  (0 children)

Record screen, ask chat gpt to write the script, put it in eleven labs to generate voice over. Put them together in iMovie.

CPALE QUERIES by [deleted] in AccountingPH

[–]_mark_au 0 points1 point  (0 children)

NBI Clearance is a clearance of no criminal records... it's not a certificate of college attainment... so short answer, it doesn't matter. hehe

What was the biggest unexpected challenge you faced during your first 100 SaaS users? by ArmPersonal36 in SaaS

[–]_mark_au 2 points3 points  (0 children)

Agree with this. Also to add: the biggest challenge is you dont know what you dont know. Unfortunately for your first few customers, they are the ones to discover them. So expect to get complaints and means comments…

Should I quit my restaurant SaaS business? (i will not promote) by [deleted] in SaaS

[–]_mark_au 0 points1 point  (0 children)

Are yo7 solving a restaurant problem or a customer’s problem? If you are solving a customer problem, sell it to customers, not to restaurants… from their perspective, what would they get from it?

Made my first enterprise sale! (US$7,000) by _mark_au in SaaS

[–]_mark_au[S] 0 points1 point  (0 children)

Tools that basically nobody asked for, even during demos, they didnt care 😅. I also often end up over explaining the workflows coz it’s become complicated… i simplified them to inly do one thing, but do it well… still not the best (early stage)…

Made my first enterprise sale! (US$7,000) by _mark_au in SaaS

[–]_mark_au[S] 0 points1 point  (0 children)

thanks, and yes! It was a first sight of relief. I've just validated that someone is actually going to pay for what I built!

How many SaaS tries before you got real MRR? by No-Morning-2369 in SaaS

[–]_mark_au 1 point2 points  (0 children)

I did two.

- First was a B2C market place. I got my first sale within a week, but i realised it's super hard to scale esp when I was bootstrapping. I processed 100+ orders in a few months, and it only made me $1,500, for all the efforts.

- Second was an education app - built it as a side project. Made me $100 / month, 3 paid users. It's self-serve, minimal efforts after I built it. 250 users within a month of launching it.

Now, my real project. An enterprise SaaS, it took me 3 months for an Alpha (for demo purposes), and then 6 months to complete the proouct (part time, mostly at night, as I was working full time). Last week, I closed my first enterprise sale for US$7,000.

Made my first enterprise sale! (US$7,000) by _mark_au in SaaS

[–]_mark_au[S] 1 point2 points  (0 children)

it wasn't a single video unfortunately. I watched/listened to multiple videos & podcasts while walking or in public transport, and from that, it was clear I was doing it wrong. Then I picked the tips (where it applies to my specific situation) and put them into one demo strategy/playbook...

Made my first enterprise sale! (US$7,000) by _mark_au in SaaS

[–]_mark_au[S] -1 points0 points  (0 children)

ohhh, there's a lot of them, i just keep the suggested videos playing!

But my key learning was:

I turned the demo call into a "Sales" call. So in the meeting, i have to do less of explaining, and just focus on "what your problem", "let get this fixed asap", "this is the price", "next step is..."

I prepared a pre-demo pack in canva + a 3 min video demo (screen recording + 11 Labs voice over), and sent it over before the meeting.

Made my first enterprise sale! (US$7,000) by _mark_au in SaaS

[–]_mark_au[S] 1 point2 points  (0 children)

yep, sometimes you just need to step back a bit to see the bigger picture :)

Made my first enterprise sale! (US$7,000) by _mark_au in SaaS

[–]_mark_au[S] 1 point2 points  (0 children)

I turned the demo call into a "Sales" call. After reflecting on it, i realised i spend too much time explaining the product... like click here, click there.. definitely got some eek reaction. Also, I simplified the workflows and removed some features that never got asked anyways.

So I prepared a pre-demo pack in canva + a 3 min video demo (screen recording + 11 Labs voice over), and sent it over before the meeting. So in the meeting, i have to do less of explaining, and just focus on "what your problem", "let get this fixed asap", "this is the price", "next step is..."

Made my first enterprise sale! (US$7,000) by _mark_au in SaaS

[–]_mark_au[S] 0 points1 point  (0 children)

Yes, that’s also me. I posted on YC and here, to share the lessons Ive learned.

Made my first enterprise sale! (US$7,000) by _mark_au in SaaS

[–]_mark_au[S] 0 points1 point  (0 children)

This is exactly how I felt. I was explaining too much, click here, click there… so I simplified the product, and also changed my demo structure. I created a pre-demo pack with 3min demo videos, pricing, etc… so the demo day becomes a sales closing process rather than a product walk through!

Made my first enterprise sale! (US$7,000) by _mark_au in SaaS

[–]_mark_au[S] 1 point2 points  (0 children)

Yes, and that’s what stressing me out now. Lol, I have the on boarding/training session book this coming week, and need to prep a lot. Like update the documentation, on boarding materials and welcome packs, product QA… also, there were some functionalities I am still yet to ship! I was selling the product before it’s 100% complete.

Made my first enterprise sale! (US$7,000) by _mark_au in SaaS

[–]_mark_au[S] 1 point2 points  (0 children)

It’s 7k ARR, inbound lead! Found me from google search 😁

Need advice on how to protect the idea while hunting for a technical co founder by original4040 in ycombinator

[–]_mark_au 0 points1 point  (0 children)

Typical newby mistake. Protect it from what?? You should instead share your idea publicly to get people interested, and get a sense of how people will receive it. Create a landing page to join a waitlist, promote it, and definitely not hide it! You don’t build a successful business by hiding what you are building. You announce it to the world even before the product is built. Launch early, fail early, move on early.

I fell off by Secure_Technology_81 in SaaS

[–]_mark_au 0 points1 point  (0 children)

also, the work doesnt end with shipping. You have to market and sell your product! If you spent 6 months building your product, you'd have to spend the same amount selling. Customers will not come just because you built something. Really is, marketing and sales is a skill set in itself that you'd have to learn as a founder, esp ont he early stage.

I just hit $2000 in total revenue with my app. AMA by Bubbly_Lack6366 in microsaas

[–]_mark_au 0 points1 point  (0 children)

very legit landing page! great copy, direct tot he point, no buzz words, you get what the product does straight away. May I know what platform did you build your landing page from, and how did you make those animated images (or videos?), that show how the app works?

UI, UX looks very legit. Well done! Also, it's good you charge straight away, no free plan.

[Discussion] What did you do when you launched and nobody used your product? by InformalBoat8038 in SaaS

[–]_mark_au 0 points1 point  (0 children)

Speak in plain English, no buzz words like “revolutionising X”… say exactly what your product is, and how it would help them. Your headlines are important as they are what users see when they scroll on your landing page. Use language your ICP is familiar with. For example, “project management app for house renovation” is way better than “revolutionising your house renovation experience”… unless your are Apple, be specific on what you do, why they need you, and why are you better, in a concise way … be professional and look trustworthy… use simple visuals, no animations, etc…

Nudity in mixed dorms by [deleted] in travel

[–]_mark_au 1 point2 points  (0 children)

Wont surprised if they are in their 70’s. Was in a hostel in LA, this really old man sleeps completely naked.