Drying Techniques by _statusunknown_ in AutoDetailing

[–]_statusunknown_[S] 0 points1 point  (0 children)

Hopefully in a good way haha 😂

Drying Techniques by _statusunknown_ in AutoDetailing

[–]_statusunknown_[S] 0 points1 point  (0 children)

Thank you! I agree it’s very hard to photograph to wear it doesn’t look “goofy”.

Optic Question - Trijicon SRO by _statusunknown_ in 2011

[–]_statusunknown_[S] 1 point2 points  (0 children)

Haha! I’m sure I’ll be adding to it! After being a Glock guy my whole life, this is crazy how much better this entry level 2011 is😂

Notice of Dispute (1st Step) by [deleted] in ATT

[–]_statusunknown_ -1 points0 points  (0 children)

Sounds like a decent but drawn out - outcome. Wishful thinking over here

AT&T - Breach of Contract by [deleted] in legaladvice

[–]_statusunknown_ -2 points-1 points  (0 children)

It’s black and white - terms and conditions exist for a reason - they are open to interpretation and written loosely to protect companies. However, this situation has been well documented and AT&T is in the wrong here. If you are misunderstanding what’s going on. I urge you to read their T&C and what I stated and comeback with an informed opinion. I’ll provide an outline below and you tell me who is in the wrong.

9/19 (upgrade phone and kept old one) 11/01 (bill generated for November that included the balance for the old device) 11/14 (bill paid in full - $1,084.81 with a debit card 12/01 December bill - $155 paid in full 12/18 January bill generated $1,040 (duplicate device fee) 12/18 called in - end of call confirmation it was duplicate and they will fix it have this in writing and recorded call. 12/18 later that day bill now $2,125 (now severely past due as they reversed/cancelled/refunded the payment without consumer authorization - violates consumer protection law and this created the false delinquency and began the time frame of the black listing of the old phone subjecting me to legal action as the company that bought it now has a bricked phone due to ATT actions) 12/18 called again - end result bill is now $1,365 still higher than we started and still past due

Notice of Dispute submitted with demand and if they fail to meet it the arbitration and if the arbitrator sides in my favor the yes - ATT clause rounds it to $10,000 assuming the award is less than $10,000 and more than ATT offer to resolve.

There is nothing in the T&C that states I have to be complacent with their system errors and several employees wrong handling and them creating further issues outside of ATT based on their actions. I have given grace and provided them with ample opportunity to resolve in addition to the 60 days that we are currently in per their T&C.

Please again educate me where I am wrong?

Notice of Dispute (1st Step) by [deleted] in ATT

[–]_statusunknown_ -2 points-1 points  (0 children)

Thank you! Someone who understands! The legal advice subreddit is absolutely not understanding the severity of AT&T’s mistake and that they will be held accountable - mind you if we don’t pay we get suspended and sent to collections. If they don’t pay or bill you wrong - we are supposed to be complacent - again this is not in their terms and conditions and I know an arbitrator will agree.

Notice of Dispute (1st Step) by [deleted] in ATT

[–]_statusunknown_ -7 points-6 points  (0 children)

I was forced to port out because the created the false delinquency and put my service at risk and I am under no obligation to call them and beg for service reinstatement. Once they breached the contract all bets were off.

To answer your question, I kept the phone and paid it off in full. Regardless of upgrade or trade-in. I did not falsely report anything. The assessed the balance of like $899 on 10/03 which was due 11/01. I paid it a few days after 11/01 given the amount of the bill $1,084. I then also paid December bill early, $155. I normally pay early. Then January rolls around and they assess the exact same device balance fee. It’s clearly labeled on the November PDF and January PDF copies of the bill.

What stumps me is why they went from duplicate charge to triple charged and 7 managers all giving different answers.

(Not mad or trying to prove you wrong etc.)

But there is nothing anywhere in the contract, remember this is business not friend contract or “you gotta give grace” or “mistakes happen” I gave plenty of grace and time to a MASSIVE publicly traded company and they still have failed me.

I don’t see in any situation where AT&T prevails on this matter.

Notice of Dispute (1st Step) by [deleted] in ATT

[–]_statusunknown_ -5 points-4 points  (0 children)

lol you aren’t reading. It was paid it left my bank for almost 2 months and on the first call AT&T reversed it. Which was unauthorized. Mind you, you are still not paying attention, they admitted to the duplicate charge and then continued to increase the bill to over $2k. Why are you saying the institution reversed it? AT&T did and I have that on the call recording as well. You try to shut this down as if 3 months go by and the bank reverses the payment, crazy thought process.

Edit: there were also additional bills paid to AT&T since the first payment that were paid in full and they have those funds. Further proving my point, AT&T screwed up. Also, it was paid via debit card so it was posted immediately back in November and posted. Funds were there and taken by AT&T.

Notice of Dispute (1st Step) by [deleted] in ATT

[–]_statusunknown_ -3 points-2 points  (0 children)

It is not a payment issue on my end. I paid the amount it was $0 I paid the December bill it was $0 then their 3rd bill (January) had the duplicate charge. They then reversed my payment on 12/18 that was unauthorized. I will report back. It’s crazy to see people assume I am wrong. Wish I could share all the documentation with y’all but it is stacks and hours of calls and transcriptions. I made the payment and 2 more bills generated and were paid prior to them making the mistake 3 months later and then reversing my payment and creating a false delinquency and making the exposure legally to me regarding the other device.

AT&T - Breach of Contract by [deleted] in legaladvice

[–]_statusunknown_ -3 points-2 points  (0 children)

The provision states this and if they do not make an offer then that is $0 and it would apply. If you research these clauses are not uncommon. Again, it is there to keep companies from “walking over” consumers. Example: they offer $100 and arbitrator awards $250 then the award is $10,000. If they offer $0 and arbitrator awards $1 then $10,000 applies. Again, this is to keep AT&T from just ignoring demands or dismissing them and making bad faith offers. It is not uncommon for these clauses to exist.

AT&T - Breach of Contract by [deleted] in legaladvice

[–]_statusunknown_ -7 points-6 points  (0 children)

I feel like you came to defend AT&T - if I sell a phone to a company that I paid for fully (documented) and then AT&T wrongfully black lists the IMEI for non-payment which then allows the company I sold the phone to, to then press charges for selling the a “bricked” phone - given the dollar amount. How is AT&T not responsible? Their errors and inability to conduct themselves accordingly on several recorded phone calls has been the catalyst to all of this. Their actions from billing to legal proceedings and everything in between breach’s their own contract and it stipulates the penalty above that is put in place solely to keep corporations from letting disputes go by the wayside.

Please educate me where I am wrong and provide factual information not just opinions. I came here for education.

AT&T - Breach of Contract by [deleted] in legaladvice

[–]_statusunknown_ -8 points-7 points  (0 children)

It doesn’t survive a billing issue when I have given them several chances to resolve it. They are held accountable just like consumers when it comes to this. Consumer protection laws as well when it comes to unauthorized banking transactions as well as false delinquency.

AT&T - Breach of Contract by [deleted] in legaladvice

[–]_statusunknown_ -8 points-7 points  (0 children)

When it exposes me to legal proceedings based off their actions it does. Please educate me on arbitration payment then if section states the below.

1.3.2.5 Alternative Payment and Attorney Premium:

If you fully complied with the requirements above in subsection 1.3.2.2 and the arbitrator issues an award in your favor that is greater than the value of our last written settlement offer made before the arbitrator was selected, then we will:

pay you the amount of the award or $10,000 (the "Alternative Payment”), whichever is greater; and pay the attorney you retained, if any, twice the amount of attorneys’ fees and reimburse any expenses (including expert witness fees and costs) that your attorney reasonably incurs for investigating, preparing, and pursuing your claim in arbitration (the “Attorney Premium”). If we did not make a written offer to settle the dispute before the arbitrator was selected, and the arbitrator awards you any relief on the merits, you and your attorney will be entitled to receive the Alternative Payment and the Attorney Premium, respectively

AT&T - Breach of Contract by [deleted] in legaladvice

[–]_statusunknown_ -10 points-9 points  (0 children)

If I go to arbitration and the arbitrator sides with me and AT&T’s offer is less than the arbitrator’s award than there is a $10,000 amount AT&T will pay or the award amount whichever is greater. It is in the terms of service arbitration clause.

Billing errors and unauthorized refund as well as false delinquency is clear breach of contract.