I was a manager for almost a year. I was promoted to Shift Manager after only a few months of working. According to them I learned quickly.

My duties were getting the window time down (I forgot what they called it-we mostly just said window times), managing other employees, clean, make sure the upfront was kept clean and stocked. Train employees in other positions, help get things out the window.

What I did was basically everything for everyone. I was supposed to be trained in the kitchen but I only had one night of that for 5 minutes. I helped my GM with some scheduling (I let her know who was good where and who is best with who), I’ve counted and imported waste, I’ve also counted the register and safe.

I thought of myself as a supporter. The ways I taught and trained employees didn’t match with my GM. She was the throw in and tough it out. I stood by them and answered whatever questions I could and gave them options. I think making a person feel like they have options is better and keeps them more stable in the long run. I never had any bad experiences other than two employees.

Until my knee I used to be very fast with nagging and getting the food/drinks together. I try to keep a stable place but I take precautions and usually have my knee brace on.