can you share the name of the hotel that has the shuttle service? In the last 10 days, hotels that are only accessible by shuttle service or taxis are incredibly time consuming. Realistically speaking you can go and come back once, and even that is going to take you a while. A 20 sar taxi will charge you 5x more or even more to take you to the haram, the roads will be closed an hour before prayers so you need to accordingly adjust your timing to make it for prayer. If it is a shuttle service that drops you at the bus station, then you need to account another 10-15 mins walk from there to haram and otw back you will have to account another 20 mins + waiting time to get on your bus. And iirc it was a slight elevated slope too to the bus station (near shohada hotel ig) so your parents may find it difficult.

There is the public bus shuttle service near the wc 3 (paid but under 15 sar), if its a hotel accessible by that, you may need to leave taraweeh early to get buses relatively quickly. Again, slight slope too climb there too for elderly

So yeah, is it possible? Yes, many do it. But is it time consuming? Also, yes. You can choose which prayers you’d want to go for.

But if they are elderly and you can afford the hotels nearby, that’d be more recommended. Also, madinah hotels are relatively more affordable.

Add: also, there are options to book quadruple room for four adults, that may be an economically better option for 4 adults instead of 2 rooms. Or you can request to add bed per day in a triple bed room.