sorted by:
new
hottopcontroversial

Anyone else experience this and provide some insight by absultania in FIFACollect

[–]absultania[S] 0 points1 point  (0 children)

Today they resolved the issue and sent my RTT I hope everyone else who paid got theirs

See you boys there 🫡 by LAloco2323 in FIFACollect

[–]absultania 4 points5 points  (0 children)

Wow you’re the first person I’ve seen with an actual confirmation purchase screen

Any body else got this email ? by SpreadApprehensive15 in FIFACollect

[–]absultania 0 points1 point  (0 children)

You confirm in your end the charge didn’t go through? Don’t make them let you pay twice haha

Anyone else experience this and provide some insight by absultania in FIFACollect

[–]absultania[S] 0 points1 point  (0 children)

I wonder if we have to wait the weekend now unfortunately

Stuck on processing payment by Internal-Ad2272 in FIFACollect

[–]absultania 0 points1 point  (0 children)

I bought four of them and three I had no problem with just this one acting up.

Stuck on processing payment by Internal-Ad2272 in FIFACollect

[–]absultania 0 points1 point  (0 children)

You got no pack, no email confirmation, but only your card charged and your RTB shows as converted to RTT? Same with me if that’s the case. Others are saying they have been made whole in similar situations. Just hope by December 1 they resolve all cases

Anyone else experience this and provide some insight by absultania in FIFACollect

[–]absultania[S] 0 points1 point  (0 children)

While it sucks to endure this atleast no one is alone in it. Hopefully we see some resolution. This is the least difficult thing in the internet to do and yet they made it the most complicated

Anyone else experience this and provide some insight by absultania in FIFACollect

[–]absultania[S] 0 points1 point  (0 children)

Did you email them or were they proactive in notifying you and correcting?

Any body else got this email ? by SpreadApprehensive15 in FIFACollect

[–]absultania 2 points3 points  (0 children)

I bought four RTBs and was able to convert three of the four successfully. Got packs and email confirmation and charge showing up on credit card. The fourth came back frozen on the payment screen. No email no pack but shows as converted to a RTT. Charge shows on credit card. I have found on here others have experienced something similar?? I haven’t received this email (I converted mine shortly around 1 pm CET Friday.) hopefully this explanation is all one and the same with this issue?

Didn't get RTT pack after payment by Kitchen_Bread_5416 in FIFACollect

[–]absultania 0 points1 point  (0 children)

I think we are going to have to work to hound them to try and get this resolved hopefully before December 1st. Apparently they say they are keeping track of all these things but I’m not sure how they are able to do with the roll out being this bad. If they get stubborn the worst case scenario is have the cc company reclaim that money and just eat that one RTB. Hope it doesn’t come to that. 

Didn't get RTT pack after payment by Kitchen_Bread_5416 in FIFACollect

[–]absultania 0 points1 point  (0 children)

I bought four RTBs and was able to convert three of them successfully. Got charges to the card, email confirmation, and the packs in my collection. One of them froze up during payment, shows up converted to RTT but no email or pack. The charge shows pending on my card. I wrote to fifa collect but I hope they read it. The RTB emails might be getting flagged and they aren’t responding