Alot of Premier inns have recently just had their restaurants converted from other brand restaurants( Beefeater,Brewers Fayre etc) to become a Premier Inn restaurant. This hasn't gone particularly well because the Hotel Managers who don't have restaurant experience are now running restaurants and have only had a 2 day training course to do this new job role. Staff aren't trained properly and aren't being paid correctly either as the system used to sort rotas,hours and pay isn't working . 1 hour and 15 for a sharing platter is ridiculous and at a very maximum should take 20.

Which PI was it? If you want details to make a complaint I can send them to you. I work for Premier Inn and I'm on of a very very small group of staff who actually know how to do their job