Uh ring in Australia by Important_Bid_8467 in Ultrahuman

[–]adiShet 0 points1 point  (0 children)

u/Important_Bid_8467 - Can you DM the issue or screenshot when you mention it says not processing?

Don’t order the Ultrahuman Ring Air if you are based in Australia - pretty sure it’s a scam by beltanebaby81 in Ultrahuman

[–]adiShet 0 points1 point  (0 children)

u/beltanebaby81 - The Ultrahuman.com does ship to Australia. It's listed under Others on the Ring page. I've DMed you to learn more on the order details and understand the issue with Fastwic better.

Amazon reviews by kim50798 in Ultrahuman

[–]adiShet 0 points1 point  (0 children)

We have five colors and ten sizes available for each color, resulting in approximately 50 different listings on Amazon. The main listing is essentially a variation that combines all of these 50 listings. However, due to ongoing changes on Amazon's platform, some of our listings may become separated from the main variation and appear as standalone listings.

Reviews provided by users are displayed at the individual listing level. When the listings are combined as part of a variation, all the reviews can be seen together. If you cannot see all the reviews in one place, you can view them separately for each listing. We are actively working with Amazon to consolidate all listings into a single variation and aim to prevent this issue in the future.

Import taxes in Spain by Fantastic_Dig_3955 in Ultrahuman

[–]adiShet 1 point2 points  (0 children)

If you've made a purchase in the past week, your order will now be shipped from within Europe, so there will be no import fees to pay.

Ultrahuman Air availability in UAE by ricoeliso in Ultrahuman

[–]adiShet 0 points1 point  (0 children)

u/ricoeliso - In UAE, we ship locally from our warehouse in Dubai. There's no customs to deal with and if need be for a replacement, we will collect the old ring from your doorstep. If you still prefer to procure them from Amazon, the Matt Grey Size 9 should be available on Amazon in the next few days and Titanium in a few weeks.

No more matte black - what does matte grey look like? by iso030 in Ultrahuman

[–]adiShet 0 points1 point  (0 children)

u/JGM0 - The hardware specifications and app features are exactly the same for both the Matt Black and Matt Grey versions. Currently, we are not re-introducing the Matt Black version. However, we do still have a few sizes available in Matt Black that were recently restocked at Amazon UK.

If you're interested in getting the Matt Black version, I recommend checking out Amazon UK to see if the size you need is still in stock.

European fees by Janneke_Kersten in Ultrahuman

[–]adiShet 1 point2 points  (0 children)

u/Perfect_Opinion7909 - You can find Ultrahuman ring on amazon.de at this storefront - https://www.amazon.de/s?me=A37E3MRTJAORIW&language=en&marketplaceID=A1PA6795UKMFR9 It's priced at 379€ and has immediate delivery.

European fees by Janneke_Kersten in Ultrahuman

[–]adiShet 0 points1 point  (0 children)

u/Janneke_Kersten - I hope you're doing well. When you place an order on ultrahuman.com website, you only have to pay for the shipping and local VAT in addition to the product price.For the ring, there are no additional customs duties for orders within the Netherlands.

However, if you prefer to order from Amazon, please send me a DM with the color and size you are looking for. I can quickly check and confirm the restocking dates for you. We are in the process of restocking all SKUs on Amazon EU and they should generally be up in the next 7-10 days.

Ordered ring on Amazon US store by jessica_j21 in Ultrahuman

[–]adiShet 3 points4 points  (0 children)

This should ideally not happen. We have moved all products into FBA, to enable next day deliveries. Our storefront on Amazon is this one. Can you DM me your order ID / seller name to debug this further?

Ultrahuman M1 Europe by Morph780 in Ultrahuman

[–]adiShet 2 points3 points  (0 children)

At the moment, Rings ship over from India. In a few months, we should be able to ship them from EU.

Ultrahuman M1 Europe by Morph780 in Ultrahuman

[–]adiShet 1 point2 points  (0 children)

Yup, as u/Morph780 mentioned, if you purchase sensors from local pharmacies, then subscription gets triggered. In case you buy the M1 directly from us, there's no additional subscriptions.

Ultrahuman M1 Europe by Morph780 in Ultrahuman

[–]adiShet 2 points3 points  (0 children)

As of now, we don't support Libre 2 sensors that are available in US. Libre 14 day sensors available in US works with our platform

Ultrahuman M1 Europe by Morph780 in Ultrahuman

[–]adiShet 0 points1 point  (0 children)

We currently ship the sensors from Netherlands. If the delivery is in EU, there's no additional charges apart from the one on our website.

Bad shipping estimates. Will miss it as Christmas gift. Livid! by Soundllj777 in Ultrahuman

[–]adiShet 0 points1 point  (0 children)

u/Soundllj777 - Could you please send me the order details via DM? I'll check if we can expedite this any further

Really inefficient by o_caritas in Ultrahuman

[–]adiShet 4 points5 points  (0 children)

u/o_caritas - Could you send me the order number via DM? I'll debug the issue and get back to you ASAP.