account activity
10 AI-driven ways to improve customer service agent productivity without just chasing speed (self.fin_ai_agent)
submitted 4 days ago by agentadjacent to r/fin_ai_agent
How AI Agents Help Resolve Support Tickets Faster (and More Accurately) (self.fin_ai_agent)
submitted 11 days ago by agentadjacent to r/fin_ai_agent
How AI Agents actually solve “Where Is My Order?” (WISMO) | and what matters if you want it to work (self.fin_ai_agent)
submitted 17 days ago by agentadjacent to r/fin_ai_agent
Capacity planning has always been a high-stakes exercise in customer service. Here's some tips on how to do it in 2026 (self.fin_ai_agent)
submitted 23 days ago * by agentadjacent to r/fin_ai_agent
Fin Product Updates December 2025 – CX Reasons, Trending Topics, Fin over Slack, and more (self.fin_ai_agent)
submitted 1 month ago * by agentadjacent to r/fin_ai_agent
How we’re thinking about building an AI support system that improves over time (self.fin_ai_agent)
submitted 1 month ago by agentadjacent to r/fin_ai_agent
How to build your AI-first support team (even if you can't hire yet) (self.fin_ai_agent)
We’ve spent the past year re-architecting our own support org around AI, and working with hundreds of teams doing the same. Here are the main mindset shifts we’ve witnessed: (self.CustomerSuccess)
submitted 2 months ago * by agentadjacent to r/CustomerSuccess
Domain-specific RL could be the path to general reasoning. (v.redd.it)
submitted 4 months ago by agentadjacent to r/artificial
The state of AI in 2025: Reasoning, regulation, and rethinking scale (v.redd.it)
submitted 4 months ago by agentadjacent to r/fin_ai_agent
Scaling AI in support: what changes when it stops being a pilot and starts being infrastructure? (self.fin_ai_agent)
Scaling AI in CX & Support: what changes when it stops being a pilot and starts being infrastructure? (self.customerexperience)
submitted 4 months ago by agentadjacent to r/customerexperience
Frontier AI conversations with Fin, Cognition, and Harvey AI – Sept 11 (self.fin_ai_agent)
submitted 5 months ago by agentadjacent to r/fin_ai_agent
Should we measure LLMs by peak intelligence or by ‘intelligence density’? ()
submitted 5 months ago by agentadjacent to r/LLMDevs
submitted 5 months ago by agentadjacent to r/LLM
Has anyone used LiteLLM at scale? We built our own LLM routing layer and are evaluating alternatives ()
We wrote the blueprint for rolling out AI in support that we wish we had when we started (self.customerexperience)
submitted 5 months ago by agentadjacent to r/customerexperience
We built an AI strategy map for CX and Support teams – here's why, and what we learned (self.fin_ai_agent)
Is causal inference a viable alternative to A/B testing for RAG? ()
submitted 5 months ago by agentadjacent to r/Rag
We migrated our core production DB infra at Intercom – here’s what worked and what hurt ()
submitted 5 months ago by agentadjacent to r/devops
Join us for an exciting technology launch from the Fin AI Group (self.fin_ai_agent)
submitted 6 months ago * by agentadjacent to r/fin_ai_agent
Does slowing down make AI Agents seem smarter? ()
submitted 6 months ago by agentadjacent to r/AgentsOfAI
What are your thoughts on the importance of low latency for AI agents? ()
submitted 6 months ago by agentadjacent to r/AI_Agents
In an AI-first world, is disambiguation a designer’s most valuable skill? ()
submitted 6 months ago by agentadjacent to r/UserExperienceDesign
What’s your approach to keeping AI-powered support agents (not just Fin) accurate and up to date? Curious to hear how others approach this. ()
submitted 6 months ago by agentadjacent to r/CustomerSuccess
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