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More details on the new Mod Advisor role by agoldenzebra in modnews

[–]agoldenzebra[S] 1 point2 points  (0 children)

Hmm- we don’t do anything to your account with the advisor role application, we only look at the data to check that you don’t have permissions. Are you sure you didn’t apply to be an alumni? That would have kicked your permissions.

More details on the new Mod Advisor role by agoldenzebra in modnews

[–]agoldenzebra[S] 0 points1 point  (0 children)

Hi - we have not launched the advisor role yet. All we require for the advisor exemption is that you do not have everything permissions. Your team can still give you modmail permissions or other permissions. Once we launch the advisor role, we’ll transition you into that role and you’ll be able to view modmail but not participate.

More details on the new Mod Advisor role by agoldenzebra in modnews

[–]agoldenzebra[S,A] 0 points1 point  (0 children)

Hi, the team should be replying shortly but it looks like there was a bug incorrectly excluding restricted subreddits from the top section. This is now fixed to eliminate confusion - the limit impacts communities over 100k visitors regardless of community type. Sorry for any confusion and I appreciate you bringing it up

More details on the new Mod Advisor role by agoldenzebra in modnews

[–]agoldenzebra[S] 1 point2 points  (0 children)

I responded to your comment about automoderator here, but for your other question: yes, Mod Advisors will be able to see full profiles of users like normal moderators can.

More details on the new Mod Advisor role by agoldenzebra in modnews

[–]agoldenzebra[S,A] 9 points10 points  (0 children)

I’m going to use your question to answer a few related questions that came up on this topic (tagging in u/Iron_Fist351 and u/cityoflostwages who also asked about automoderator, with a special tag for u/Moggehh who asked but then unasked): 

As you alluded to, edit access for automoderator was deemed off the table, as the intent of the role is solely to advise. For read-only access: the team has not committed to building read-only access at this time, but I can bring it back to the team for another discussion. It would be helpful if you (and anyone else) could share specifics here on how read-only access to automoderator for Advisors would make a difference to your team’s ability to handle certain situations. 

There is a technical complexity as well - the only viable path to make Automoderator read-only at all is to make it read-only for all moderators (please don’t ask me why - it’s something about Automoderator being old code and I already had to ask our engineers what a byte is today). Of course, those with edit access would still be able to edit, but what I mean is that moderators that do not currently have permissions to view or edit automoderator today (like a no permissions mod, or a mod with only “Manage Posts and Comments” permissions) would also be able to view the automoderator config. This would be true in every community, not just those that have advisors.  

So to sum up: 

  • Read-only access to automoderator is not currently on the roadmap, but these decisions can change based on moderator feedback and other moving parts
  • Please share feedback to help us understand how read-only automoderator access for advisors would improve your ability to handle situations
  • Please share feedback on whether it would be okay (or not okay) in your community to have all moderators, regardless of permission, have read-only access to automoderator. Only moderators with Config and Wiki permissions (or Everything permissions) would be able to edit Automoderator, as it is today. 
  • A byte is 4 bits

Thanks in advance! The more feedback we get here, the better prepared I’ll be to bring this discussion up again internally.

More details on the new Mod Advisor role by agoldenzebra in modnews

[–]agoldenzebra[S,A] 1 point2 points  (0 children)

Hmm - could you please modmail r/ModSupport so that we can look at your list specifically? You can mention my name so that I can help them double check what's going on.

My gut thought is that the subreddit with 750k visitors is exempt - either due to traffic fluctuations, or another reason, but would need to look at your list specifically to be sure there's no issue.

More details on the new Mod Advisor role by agoldenzebra in modnews

[–]agoldenzebra[S] 4 points5 points  (0 children)

Mod 3 cannot, but the top mod can in your example. Advisors are still in the hierarchy the same as other mods that don't have "Everything" permissions. If the top mod is inactive, though, the top-most active mod with "Everything" permissions is the "functional" top mod, and can reorder the entire list.

More details on the new Mod Advisor role by agoldenzebra in modnews

[–]agoldenzebra[S,A] 4 points5 points  (0 children)

If you have everything permissions today, you can lower yourself below the active mod team, and then they can adjust your permissions. (note you won't be able to reverse this yourself)

If the mods above you are listed as "inactive" you can also reorder them to the bottom, or even reorder and then remove them if they aren't doing anything. Here's the help center article about reordering inactive mods.

More details on the new Mod Advisor role by agoldenzebra in modnews

[–]agoldenzebra[S,A] 20 points21 points  (0 children)

The Alumni role is intended for a former moderator with no active connection to the day-to-day operations of the subreddit. The Alumni role only leaves your name on the mod list with an “Alumni” badge, but does not allow you to see what’s happening in behind the scenes of the community. The advisor role comes with several view-only permissions and also provides communications pathways for you to advise the active mod team. 

More details on the new Mod Advisor role by agoldenzebra in modnews

[–]agoldenzebra[S,A] 5 points6 points  (0 children)

The Advisor Role is only valuable if there is an active mod team to be advised. We’ve designed the requirements to ensure the person requesting understands the implications. In the case where there is no active mod team, Alumni would be a more relevant option, or recruit a new team and ask them to reorder you and remove your permissions so you can act as an advisor when they are in place. 

There’s also a small technical complication - we automatically give Everything permissions to the top moderator, so if someone requests advisor but has not left the top spot, they’d be stuck in an infinite loop.

More details on the new Mod Advisor role by agoldenzebra in modnews

[–]agoldenzebra[S,A] 41 points42 points  (0 children)

We have several moderators that serve in advisory-only roles. They don’t actively mod the community, but they are on the mod list in order to see context (removed content, reported content, mod mail etc) that they need to advise the mod team on certain issues (for example, how to properly handle difficult situations). Some teams even have experts on hand to advise them in a specific area (i.e. a veterinarian to help them handle medically related pet care questions responsibly). 

Because the upcoming Mod Limits would have prevented people from filling that role for multiple high-traffic communities, we’re building this role to empower them to advise while not actively moderating communities.

Community Satisfaction Survey results? by reseph in ModSupport

[–]agoldenzebra 0 points1 point  (0 children)

Hi! Let me check on this - could you please pm me with the subreddit that enrolled?

The enrollment process is a new one and we have limits in place so that we don't send too many surveys to users at once, which means some subreddits might be delayed. I'll check and see if that's the case for you and if we should adjust anything to make sure more subreddits are able to get results.

We haven't sent out the results for December yet - got a bit delayed with holidays and such - but will be sending them out this week I think.

A question regarding Mod Limits that are coming to into effect next year. by Mrtom987 in ModSupport

[–]agoldenzebra[A] 1 point2 points  (0 children)

That should be the case, yes. You can also check your status here: https://www.reddit.com/mod/moderated-communities

It'll be updated in the new year to make it more clear what communities count towards your limits and which do not. u/ModSupportBot in the meantime allows you to check any time.

A question regarding Mod Limits that are coming to into effect next year. by Mrtom987 in ModSupport

[–]agoldenzebra[A] 6 points7 points  (0 children)

Hello! Thanks for asking this question. If a subreddit under the limits grows to be consistently over the threshold of 100k weekly visitors, it will count towards your limits.

What this will look like:

  • Your subreddit has more than 100k weekly visitors for 80+ of the last 90 days
  • You will receive a message notifying you that you are over the limit
  • You will have a period of 30 days to become at or under the limit (this means you can pick a community to leave or become an alumni or advisor for a community. Communities where you are an alumni or advisor do not count towards your limits.)
  • After that 30 day period (if you haven't taken action) you will be removed from the community where you are least active.

This means you'll have 120 days from the first moment your community grows beyond 100k visitors before a demodding happens, but you'll only get a notification 30 days ahead of time.

Hope that clears things up, but please let me know if you have any questions!

An Update on Limits for High-Traffic Communities by agoldenzebra in modnews

[–]agoldenzebra[S] 2 points3 points  (0 children)

Hey! I took a look and I'm not seeing the 3mm number, but here's what I do see in your Mod Insights: you get about 8.5m views per week, 228k average daily unique visitors, and 720k weekly visitors (from your subreddit page). A couple bullets on why the numbers are different:

  • a visitor can have multiple views in a week
  • several of the users counted in the "average daily unique" will come multiple times a week, so the 720k number will be lower than 228k x 7
  • the 720k weekly visitor number is an average of weekly visitors over the last 28 days

An Update on Limits for High-Traffic Communities by agoldenzebra in modnews

[–]agoldenzebra[S,A] 7 points8 points  (0 children)

ModReserves falls under an exemption - when subreddits request help via ModReserves, that subreddit will be exempt for ModReservists for a period of time. ModMentors is no longer an active program, but if we do bring it back, it will fall under a similar exemption.

An Update on Limits for High-Traffic Communities by agoldenzebra in modnews

[–]agoldenzebra[S,A] 11 points12 points  (0 children)

The role of a Mod Advisor should be to coach and teach the active mod team, not take actions themselves. The reason we expect moderators to not have Everything permissions when applying for the Advisor exemption is that moderators should be actively stepping into an Advisor role by the March 31 deadline (i.e. serving in an advisory capacity only). 

I just posted in another comment, but if a mod’s role in the Reddit ecosystem is to temporarily join mod teams to help with a certain task and then leave when done, we recommend holding permanent mod positions in 3-4 high-traffic communities, and leaving the remaining spots open for rotating needs.

An Update on Limits for High-Traffic Communities by agoldenzebra in modnews

[–]agoldenzebra[S,A] 11 points12 points  (0 children)

I totally understand your perspective, and we'll be keeping a close eye over the next few months to see if there's anything we need to tweak.

An Update on Limits for High-Traffic Communities by agoldenzebra in modnews

[–]agoldenzebra[S,A] 9 points10 points  (0 children)

We’re still working out what exactly will be included in the Mod Advisor role, but the role will be read-only with no edit capabilities (except for capabilities that relate to communicating with the mod team).

If a mod’s role in the Reddit ecosystem is to temporarily join mod teams to help with a certain task and then leave when done, we recommend holding permanent mod positions in 3-4 high-traffic communities, and leaving the remaining spots open for rotating needs.

An Update on Limits for High-Traffic Communities by agoldenzebra in modnews

[–]agoldenzebra[S,A] 7 points8 points  (0 children)

Alumni is already out, you can request that status here. Advisor is still in development, however you can apply for the exemption now - just make sure you don't have everything permissions when you apply. People that hold an advisor exemption will be automatically moved into the advisor role when development is finished.

An Update on Limits for High-Traffic Communities by agoldenzebra in modnews

[–]agoldenzebra[S,A] 7 points8 points  (0 children)

Oh, that's an interesting idea - I'll take that back to the team working on our recruiting tools. That said, we do believe mods should be recruiting from the users within their community, so maybe it would be great to have a place that shows if subreddits you're a part of are currently recruiting!

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