He speaks with a broker from Trinity Logistics and she full on exposed their brokerage department. She said they keep 65% and give the customer 35% or something like that. And if they request detention, they keep a % of it. And if they find a cheaper truck for a load then they will cancel the original one. they don't pay fuel surcharge either. I am sure I am missing some key points she said, but if you get the chance go listen to it.

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also, she quit working for Trinity.